Why won't my Sims 3 CD key work on the Sims?
I legally bought a copy of The Sims 3 on steam. But when I try and register my CD key it says that it is an invalid key everytime. So I want to know why my leagally bought copy of the Sims 3 won't work.
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Contact Customer Support so they can take a look at your account to find out what's going on
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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