World missing
My account shows that I have monte vista unlocked but when I launch the game it’s not on the list. How do I fix this?
Forum Discussion
@puzzlezaddict the situation is kinda complicated. I had two different ea accounts. Some of my content (Expansions,stuff packs,and worlds) were split between two accounts, with my old account having most of it. I got support to move everything to my current account. I think monte vista was on my old account and I think they closed it down. I don't know if this has anything to do with it or not.
@ChildzPlease Your account situation has everything to do with it. While games and packs can be transferred when two accounts are merged, store content generally cannot be. Sometimes it works if the content has a code attached to it, as Monte Vista would, because that code might be movable the same way a code for an expansion or stuff pack would. But what usually happens is that all the store stuff the old account owned just disappears.
You could still contact EA support to ask whether there's a way to get MV onto your current account. The worst that happens is they say no.
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