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Anonymous's avatar
Anonymous
11 years ago

you must be online when logging in for thefirst time!!! HELP!!!!

how do i log in to play The Sims 3 starter pack i inserted the disk that i just bought to install it but it pops up origin and to log in i made an account but now when i try to get on the desk top of the downloaded origin it keeps saying : you must be online when logging in for the first time! what do i do to be able to be able to install my game and play it its starting to make me mad cuz ive been wanting to play this game and just spent a lot of money tobe able to get this game...... PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Spoiler
 
pc
technical issues

3 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    @shadow33490

    Try the steps given in the following article:

    http://answers.ea.com/t5/Origin/HOW-TO-Fixing-quot-Origin-Login-Unavailable-quot/td-p/3218195?

    Spoiler

    1. Go to control panel.
    2. Go to Internet options.
    3. Click the connections tab and at the bottom of the window click on LAN SETTINGS.
    4. uncheck the option Use a proxy server for your LAN.
    5. Click Apply.
    6. Close Origin restart the program and computer.

    Also you can try to go to your appdata: %appdata%\..\local and ..\roaming and delete the Origin folders, restart your PC and now try and login again.

    If the issue persists, delete the Origin Offline Cache file.

    1. Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
    2. Navigate to the Offline Cache file.
      • Win 7/Vista/Win8: C:\ProgramData\Origin\DownloadCache\
      • Win XP: C:\Documents and Settings\All Users\Application data\Electronic Arts\Origin\DownloadCache\

    Note: These files might be hidden, if so, press Alt, select Tools, then Folder Options.  
    Select the View tab, then check Show hidden files, folders, and drives.

    1. Delete the Offline Cache file.
    2. Reset the Windows Host File: http://support.microsoft.com/kb/972034
    3. Reboot your computer.
    4. Run Origin and login.
  • Anonymous's avatar
    Anonymous
    10 years ago

    Omg sammee!!!!!! omf I've been trying to play this game and I BOUGHT IT LIKE A FEW HOURS AGO AND IT STILL DOESNT LAUNCH im begging i need help too!!!! :CC

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