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primitive137's avatar
primitive137
Rising Traveler
5 years ago
Solved

[ARCHIVED] [DO] Dishes not being cleaned/disposed of

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? Current
What expansions, game packs, and stuff packs do you have installed? Dine Out, City Living, Discover University, Get to Work, Seasons, Parenthood, Vampires, Vintage Glamour, Cool Kitchen
Steps: How can we find the bug ourselves? Place Chez Llama restaurant from Gallery and attempt to run it.
What happens when the bug occurs? Playable sim and waiters not disposing of dishes. Multiple dishes will be placed together in a stack, and then placed back on the table instead of bringing them to a waiter station, sink, or garbage can.
What do you expect to see? Dishes should be disposed of, not placed back on a table.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Recently purchased Dine Out and placed the Chez Llama restaurant from the gallery. Waiters and the playable restaurant owner sim don't dispose of dishes, but instead just collect them in a big stack and place them back on the table. I've attempted to remove and replace the waiter stations, but that hasn't seemed to help.

Edit By Crinrict: Adjusted Tag

30 Replies

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  • Removing Half Walls on the lot solves the problem. For some reason it occurs on lots with half walls.

  • My sim will pick up dish as to clean them, then set it right back down. I have to tell again to clean up before they will follow through. This happens if I tell them to clean or if they do so auto. Pick up plate, then set right back down. Although this isnt everytime, about 80% - 90% of time.

  • I was having this issue. I was playing around and discovered that if you go into build, click the stack of dishes, and sell them (sell all of the stacks of dishes that way) then clean up the single dishes and it should work. I’m not sure why selling them triggered the action to work, but it did for me. I had trash cans, waiter stations, dish washers, sinks and my sims wouldn’t go to them until I sold the stacks. Sometimes they lay the dishes back down, but I just sell the stacks of dishes again and they go back to working normally. Idk why but it worked 

  • I, too, have this issue. And like others have said, the glitch is caused when a dish is placed out of reach. Most of the time it's the result of a sim placing an empty dish on a half-wall, from which they have trouble retrieving dishes from. However, I've also found dishes in ceilings, under other objects, and floating in the air (which is caused by toddlers glitching).

    Once you delete or move the offending dish, sims resume doing the dishes normally. At least until it happens again ... Cuz it's pretty frequent.

  • Having the same issue but at the Diving Pelican, there are a lot of half walls where the Sims will put things down on, then can't get to so they can clear the dishes. This leads me to wonder and ask why they're even surfaces to place items on in the first place, especially since sim pathfinding can't figure out how to get there to pick up said objects (Same with high out-of-reach shelves). I can't even click and drag the objects because I don't own the restaurant, I've also turned the Diving Pelican upside down trying to find the stuck dishes (which is what causes the plates to "pile up") and can't find anything, there are several washer stations and dishwashers on the premises. It's beyond a joke at this point. 

  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    3 years ago

    Under investigation. Accepting as a solution for visibility purposes only.


    Hello All,

    If anyone of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file.

    Instructions here: http://x.ea.com/74420

    Thanks!

  • Saraconlh_97's avatar
    Saraconlh_97
    2 years ago

    Hello Ea,

    I’m a Ps4 player and I am still having this problem after the update, my waiters don’t take the dishes.

    Unfortunately I can’t send my saves because it’s on platform.

  • rickycanaja's avatar
    rickycanaja
    Seasoned Scout
    7 months ago

    @NicoleG04  ha scritto:

    I was having this issue. I was playing around and discovered that if you go into build, click the stack of dishes, and sell them (sell all of the stacks of dishes that way) then clean up the single dishes and it should work. I’m not sure why selling them triggered the action to work, but it did for me. I had trash cans, waiter stations, dish washers, sinks and my sims wouldn’t go to them until I sold the stacks. Sometimes they lay the dishes back down, but I just sell the stacks of dishes again and they go back to working normally. Idk why but it worked 



    I used your method (sell all of the stacks of dishes that way)

    and also placed the waiter's stand away from the wall, even though the game accepts the position adjacent to the wall, and so I solved it.


    Thanks for your help.

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