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gooochyeee's avatar
gooochyeee
Seasoned Ace
2 years ago
Solved

[ARCHIVED] [FR] Basement Rentals inaccessible form manage worlds

Product: The Sims 4
Platform: PC 
Which language are you playing the game in?  English
How often does the bug occur? All
What is your current game version number? 1.103
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? Make a rental with multiple floors
What happens when the bug occurs? A missing image texture appears, you cannot select a rental
What do you expect to see? A working UI.
Have you installed any customization with the game, e.g. Custom Content or Mods?No.
Did this issue appear after a specific patch or change you made to your system? No.

9 Replies

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  • This is not a solution, but a work around is to just create a one square room on surface level and assign it to the basement apartment allowing you to select it when you want to move someone in. You can just delete it after.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

    If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

    Thanks!

  • gooochyeee's avatar
    gooochyeee
    Seasoned Ace
    2 years ago

    @EA_Solaire I had this issue, and recently it seems to have been fixed? Perhaps one of the latest updates silently fixed it?

  • rory_nutt's avatar
    rory_nutt
    Seasoned Ace
    2 years ago

    Hi @EA_Solaire 

    I have worked out how to replicate this issue! - Tested and it happens on an un-modded, brand-new save 

    First! Create your lot like this, 2 units in basement.

    Then you must save and exit to main menu. If you go to manage worlds directly it will work. If you exit and reload the save this is what it looks like 

    I didn't take any pictures (of it working), but this exact lot works when you leave from building and go to map view, but not when you exit and reload the entire save. Sims also cannot move into a unit when this issue is happening. 

     @gooochyeee can you see what happens if you exit and reload your save? 

  • I went to play the sims today and I have a family where the next gen lives in a sperate rental in the basement below them. So when I go to play with them all I see when to select with unit I want to play with it shows a Red X. I already deleted my local thumb cache multiple times and I tried to repair my game in the EA App but there is no option to do so.

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