Product: The Sims 4Platform:Sony Playstation 4Which language are you playing the game in? EnglishHow often does the bug occur? Often (50% - 99%)What is your current game version number? 1.84What expansions, game packs, and stuff packs do you have installed? For rent, Cottage living, Highschool Years, Growing Together, Cats and Dogs, My First Pet Stuff, Pastel Pop KitSteps: How can we find the bug ourselves? play as a landlord for a few days but your tenants will not pay youWhat happens when the bug occurs? You will not recieve rent from your tenanatsWhat do you expect to see? My sims tenants paying meHave you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure I dont really have anything to put here but i will not let me submit without doing so Edit By Crinrict: Added Tag to Title, Adjusted Title, Added Base Game Version Number Merged another post with 10 me toos

Please use this thread going forward: No rent's payment. | EA Forums - 11938320

[ARCHIVED] [FR] Tenants wont pay rent

109 Replies

Replies have been turned off for this discussion

crinrict
Hero+
3 days ago
Please use this thread going forward: No rent's payment. | EA Forums - 11938320
royalcatgg
2 months ago
I've had the same issue and I'm playing on pc without mods. I tried living in the same vacancy with the tenants and living in an entirely different world and I've never received rent. It's absolutely ridiculous that the main feature of this game doesnt work, I waited for a year to get this pack (I bought this today) and its not fixed yet? And no modder has come out with a mod fix for this? (which I was waiting for mostly tbh, I wasnt expecting EA to fix their broken game).
timtimtimiii
2 months ago
I think I figured out a workaround: I bought the Rental over the phone, like some suggested and then had the tenants move in over Manage Worlds, NOT over the UI for Landlords. I got paid rent for the first time ever on the following thursday at 4am. I have the MC Command Center Mod to make the days longer so Payday is probably on Wednesday and I got it a little delayed. Hope this workaround works for others as well!
tarshishjupiter
3 months ago
I also am having this problem. I'm not sure if there is anyone this expansion pack actually works for.

My game version: 1.111.102.1030

I started a new save without mods after running into this issue (as well as the For Rent bug where you can't fix tenant emergencies). I had my sim buy a rental with two units. She lived in one and the tenant lived in the other. Game went like so:

Sunday: Tenant moved in. $150 daily rent in agreement.

Monday: Tenant revolt for no apparent reason.

Tuesday: Trash emergency at my unit. Contractor was called and the issue was successfully dealt with.

Wednesday: No rent paid (I saw some people saying that Wednesday was payday). Bug emergency at their unit. My sim traveled there and fumigated successfully but got the "nothing was done" message, lowered ratings, and a tense moodlet.

Thursday: Water leak at their unit. I sent expensive contractor over there without visiting, and the contractor successfully dealt with the problem.

Friday: Trash emergency at my unit. Fixed successfully on my own.

Saturday: Trash emergency at their unit. My sim traveled there to fix it, but once again got the "nothing was done" message erroneously.

Sunday: Haunting at their unit. Once again traveled to fix it and erroneously got the "nothing was done" message. The lease renewed for 7 days without any grace period or notification. No rent was paid.

So, no rent paid the entire lease period. An emergency every single day that is impossible to solve yourself. This pack is completely broken.
rieper69
3 months ago
I have this issue but the other way around where the landlord thinks I owe even though I do not.
This happens on the Sungai Point lot
Kiwuska
Seasoned Newcomer
5 months ago
This post is almost one year old and the bug still not fixed?? I am on PC, just bought the For Rent pack and I get no payment from my tenant at all. Really?! This pack has no sense at all and I wasted money. When will this be fixed?
notsocandy
5 months ago
This is beyond shameful. An entire pack useless by a bug and a company that doesn't care one bit about it. Shame on you.
larajasmijn
5 months ago
I agree, its very frustrating. Im paying myself through cheats now just to be able to still play the game.

I also had an issue where my game would go to manage world whenever I tried to visit a certain rental unit.
israellefunk
6 months ago
Just bought the game a few days ago as part of the September Showcase sale. I only noticed today that I wasn't collecting rent and so I wondered if this was a known issue/bug and I was very shocked to see that this expansion pack has been out for months and nothing has been done to fix it. In my opinion it looks like our money has been stolen and we have been lied to. The correct action they need to take is either refund everyone (highly doubt they will) or release an update to fix the bug.... I will not be buying anymore packs until they fix this issue because how do we know that any other new ones do not have major issues also?
9cb36ee2bf45997
6 months ago
I've been trying this now since I bought the game at release. And still I don't get payments from tenants. I have looked into all the solutions in game, I've emptied cache, uninstalled the game, forced repairs in app and even removed all the Sims 4 data from my pc. And still, I do not get paid. I have tried and tried to get it to work and it doesn't. How could the game have been released with such a glaring issue in it? I've never had such basic functioning issues with any of the other expansions, and minor glitches just don't annoy me. I just don't feel like I should have to work this hard to make the game do something they said it would. I have chatted to someone today who told me this was the only way to get a response and that they could do nothing with the complaint. I don't even want the expansion anymore. After spending irl days trying to sort it, I want compensation. So who do I speak to?