Forum Discussion

Seasoned Ace

2 years ago

Solved

[ARCHIVED] [CD] [GTW] Retail worker/vets don't spawn for business as customer

Product: The Sims 4 Platform: PC Which language are you playing the game in? English How often does the bug occur? 100% What is your current game version number? 1.103.250.1020 Wh...

Soanad

Rising Veteran

4 months ago

I am so angry about removing the visual information that something is wrong. Now we just don't know if something is broken and I have better things in life than checking every world in the game before saving. I don't even know how I would spot it now. I just stopped playing.

Amazing how they are ignoring this thread yet are aware about this issue to the point they remove visual signs of the issue and that's it. If you don't see the problem, there is no problem, right?

kassey22000

Rising Scout

4 months ago

Because EA/Maxis is actively IGNORING this thread and the others around corrupted saves/lots/games, my advice to friends and family who also used to love The Sims is: STOP all purchases of ANY DLC! The game code appears to be collapsing under its own weight. Save what your can and back up those saves to another location/drive/storage etc. Yes there will be some tempting new offers as EA continues to milk this franchise to death. However, adding new content/packs/etc. appears to break the game badly especially if you already have a lot of other DLCs installed.

I believe the reason they aren't responding here or on social media or Reddit, etc. is because they KNOW it's the end of the line and don't want to admit it publicly till they squeeze the last dime out of us.

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 7 years ago

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English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.77.131.1030 Wha...","body@stringLength":"2717","rawBody":"

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.77.131.1030
What expansions, game packs, and stuff packs do you have installed? Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get together, Get to work, Dream Home Decorator, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Paranormal Stuff, Nifty Knitting, Tiny Living, Moschino, My First Pet, Laundry Day, Toddler, Fitness, Bowling Night, Vintage Glamour, Backyard, Kids Room, Romantic Garden, Movie Hangout, Spooky, Cool Kitchen, Perfect Patio, Luxury Party
Steps: How can we find the bug ourselves? I am really unsure it happens randomly either when loading the game up or by loading in a new lot.
What happens when the bug occurs? The entire town's lots become unplayable. A green or orange exclamation point shows up on the manage town screen. The sims cant go to those lots and if you are already loading into the lot it is completely gone.
What do you expect to see? Playable lots
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

‌

When I either load into a game or load into a lot while playing the game, the lot will disappear and when I go to manage world view, or am loading in for the first time, every single lot has a green or orange exclamation point. They are completely unplayable and I loose everything. If its a home lot, all pets are also gone. Everything.

I don't have cc or mods installed.

I have tried everything. I save before visiting other lots because it happens so frequently and randomly I never know when it will break. Sometimes it takes multiple reloads back into the game to fix it. Only sometimes. Others its completely broken and never fixes. I have removed cache files. I have repaired the game. I have fully uninstalled and reinstalled this game. It doesn't matter it keeps coming back.

Also these aren't gallery lots. These are Maxis lots installed from the very beginning.

Edit By Crinrict: Adjusted title

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https://answers.ea.com/t5/Bug-Reports/OPEN-Endless-Loading-Crashing-when-trying-to-load-a-certain-lot/m-p/14222408/highlight/false#M303671

https://answers.ea.com/t5/Bug-Reports/FIXED-Corrupted-R-rental-lot-Map-doesn-t-load-anymore-White/td-p/13299392/highlight/true/page/43

https://answers.ea.com/t5/Bug-Reports/FR-Corrupt-rentals-cause-white-Screen-when-loading-world-Patch-1/td-p/14137190

https://answers.ea.com/t5/Game-Issues/Subject-Persistent-Save-File-Corruption-and-Error-Code-800/td-p/14230383

https://www.reddit.com/r/thesims/comments/193ov48/do_not_put_down_units_from_for_rent_in_your_save/?sort=new

https://www.reddit.com/r/thesims/comments/1cljuns/i_think_for_rent_broke_my_savefile/

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Please use this thread going forward: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272

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Adventurer","color":"000000","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:11557998":{"__typename":"ForumReplyMessage","id":"message:11557998","revisionNum":1,"uid":11557998,"depth":23,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11557998"},"body":"

@MissLjupka wrote:
@olga_k2 wrote:
Now only the most experienced players can notice the problem, before it's too late to roll back the save.
Would you or someone else who knows be so kind to summon up the signs of a potential corruption before it's too late?

I did not experience this terrible corruption yet because I am extremely careful since the Release of For Rent. I must admit that I got very paranoid about lot corruption this year. It causes so much anxiety for me to the extend that it is not healthy anymore.

I would be thankful if someone could - in a few words - write down the warning signs of a coming game corruption, so I and others can notize it early enought to roll a save back before the big corruption breaks out.

Thank you.

What is the size of your current save file? For me, 130,000 KB is when the corruption starts. That is Rent DLC off or on. I can basically play the game normally if the save file is 120K to around 125K KB. I hear some people can play up to 140,000 KB before corruption starts.

Once I notice that my save file has reach 130K, I have to start deleting some lots. First is the Rental Residential as those lots take the most memory, then I start with the big lots like 40X40 and up.

For some reason, on the new Life and Death DLC, I started playing the quests and Reaper Career, the memory started to sky rocket up and starting to corrupt my lots in Willow Creek and New Crest. That's when I reload and start deleting lots. It really sucks but that's the only way I can play the game.

","body@stringLength":"1945","rawBody":"

@MissLjupka wrote:
@olga_k2 wrote:
Now only the most experienced players can notice the problem, before it's too late to roll back the save.
Would you or someone else who knows be so kind to summon up the signs of a potential corruption before it's too late?

I did not experience this terrible corruption yet because I am extremely careful since the Release of For Rent. I must admit that I got very paranoid about lot corruption this year. It causes so much anxiety for me to the extend that it is not healthy anymore.

I would be thankful if someone could - in a few words - write down the warning signs of a coming game corruption, so I and others can notize it early enought to roll a save back before the big corruption breaks out.

Thank you.

","author":{"__ref":"User:user:61448"},"isEscalated":null,"postTime":"2024-11-11T02:25:17.482Z"},"ForumReplyMessage:message:11558008":{"__typename":"ForumReplyMessage","id":"message:11558008","revisionNum":1,"uid":11558008,"depth":24,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11558008"},"body":"@MrJamesNguyen I just checked my file size and it is 277 MB, so definitely on the high peak. I haven't had the corruption happening yet, but have also never placed a residential rental, and remove those from Tomarang the moment I bought the EP, out of worry.
Maybe it depends on the computer power how much it can tolerate, or maybe it depends on more than just the size itself. I did a few tests and saw that the amount of Sims in the save have a strong impact on file size. Maybe that's why mine is bigger as I play rotationally since 4 years and have 137 Sims in the My households tab, and probably around 1000 Sims in the \"other households\".
But I'm defnitely super cautious, checking for any exclamation marks regularly and staying away from residential rentals out of fear triggering the issue ☹️
I'm also always saving in live mode, doing regular repairs, and keeping my mods updated (I use quite a lot of them, which could also be a reason for the high file size, although i don't use any build/buy CC).","body@stringLength":"1139","rawBody":"@MrJamesNguyen I just checked my file size and it is 277 MB, so definitely on the high peak. I haven't had the corruption happening yet, but have also never placed a residential rental, and remove those from Tomarang the moment I bought the EP, out of worry.
Maybe it depends on the computer power how much it can tolerate, or maybe it depends on more than just the size itself. I did a few tests and saw that the amount of Sims in the save have a strong impact on file size. Maybe that's why mine is bigger as I play rotationally since 4 years and have 137 Sims in the My households tab, and probably around 1000 Sims in the \"other households\".
But I'm defnitely super cautious, checking for any exclamation marks regularly and staying away from residential rentals out of fear triggering the issue ☹️
I'm also always saving in live mode, doing regular repairs, and keeping my mods updated (I use quite a lot of them, which could also be a reason for the high file size, although i don't use any build/buy CC).","author":{"__ref":"User:user:163760"},"isEscalated":null,"postTime":"2024-11-22T11:53:48.688Z","parent":{"__ref":"ForumReplyMessage:message:11557998"}},"ForumReplyMessage:message:11558010":{"__typename":"ForumReplyMessage","id":"message:11558010","revisionNum":1,"uid":11558010,"depth":25,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-bug-reports-archive-en"},"conversation":{"__ref":"Conversation:conversation:11557395"},"subject":"Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11558010"},"body":"

@karoschmitz A patch a couple of months back eliminated the exclamation marks without eliminating the problem, so you can no longer use looking for exclamations as a way of checking whether you have the bug or not, sadly. I have been periodically loading into particular lots in Willow Creek and Newcrest that tend to break first for me, just to check whether the surrounding lots look like defaults or like the stuff I've placed. That's about the only way to check for this now, I'm afraid.

","body@stringLength":"616","rawBody":"

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Amazing how they are ignoring this thread yet are aware about this issue to the point they remove visual signs of the issue and that's it. If you don't see the problem, there is no problem, right?

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Amazing how they are ignoring this thread yet are aware about this issue to the point they remove visual signs of the issue and that's it. If you don't see the problem, there is no problem, right?

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[ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear","moderationData":{"__ref":"ModerationData:moderation_data:11558013"},"body":"

The question is will there be a solution from EA? I have several save breaking bugs in my game now to the point where I can't help myself with workarounds. I even used Sims 4 Studio to clean up the save game but this led to other problems.

I would consider myself as tech-savvy and tried a lot to recover my save that I'm attached to since years. At this point there is nothing I can do and I guess many other Simmers face similar problems. It's really time for EA to find a solution for these ongoing save breaking bugs.

I've never been at a point where I can't play a game anymore due to so many problems.

Understandably enough I'm not able to purachse more content because I can't play the game due to all these problems.

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Quick update on this...

This issue as reported by other simmers is not just related to 'For Rent'. Having residential rental properties exacerbates the issue but it is not the sole reason for why this bug happens. I've deleted all my residential rental properties and purchased all the latest packs and i was running the game okay for a long time. However this issue of houses disappearing, endless loading screens etc has re-appeared this week in my game since populating all the lots in Ravenwood from the new pack. As mentioned earlier in the thread, EA have removed the exclamation signs over the lots and thus made it worse by not even allowing us to identify the corrupted lots from world view! My summary is that the game doesn't like big legacy saves, or having lots of builds with lots of objects/clutter in 95% of your worlds.

My laptop is a pretty good spec (have upgraded RAM etc over the years) so i've got some heavy builds in my game from creaters like soulsistersims and don't have an issue with performance. However it doesn't matter, as the game definetly has some 'memory cap' on what it can process. The only way to fix this is by deleting builds in your worlds that aren't important to you and leaving the deleted lots as empty 'residential' with no households in it.

EA really are shameless...

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I haven’t been on this forum in weeks and I see nothing has changed. I haven’t bought anything since the For rent pack and they have come out with a lot of stuff and I haven’t bought anything. Can’t give money away and no service is provided.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2024-12-01T02:12:14.682Z","lastPublishTime":"2024-12-01T02:12:14.682Z","metrics":{"__typename":"MessageMetrics","views":755},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-bug-reports-archive-en/message:11557395/message:11558017","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"the-sims-4-bug-reports-archive-en","messageSubject":"archived-orangegreen-exclamation-signs-over-lots--houses-disappear","messageId":"11557395","replyId":"11558012"},"buildId":"rBSXYkarBGCCgv-Fy0Q8w","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"eaaurora","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/featured/content/FeaturedContentWidget/FeaturedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx"],"appGip":true,"scriptLoader":[]}