Forum Discussion

l9mcn09xoomh's avatar
l9mcn09xoomh
2 years ago
Solved

[ARCHIVED] Photos/Paintings turning black (1.102.190/1.82)

Product - Sims 4

Platform - Xbox S series (6 months old).

Language - English

How often does bug occur - Always

Packs owned: All Expansion, game, and stuff packs including all kits. 
How to find bug: Take a picture with phone or camera, look in inventory

What happens when bug occurs- all photos go Black and paintings go White. This occurs if on the walls or in inventory. Doesn’t matter which sim is taking the camera. Once the photos taken by tripod lasted in the inventory for about five minutes then when black. Pictures taken with just camera and photo went black instantly. Paintings were fine when placed on wall at first but went white the next time played. 
what do you expect -  photos and paintings to remain.

Mods - on console so no mods

When bug first occured - After Oct 31, 2023 update. All photos and paintings in inventory or on walls have been black or white since.  

A few days ago all of my photos were black, so I deleted that save and went into that last save I had of that game when the photos were normal. This has never happened before even a few of my paintings were black. I recently purchased the city life expansion pack. But, after I went back everything seemed fine but whenever my male sims takes photos they’re all black, and a few when my female sim takes photos turn black. 

Edit By Crinrict: Adjusted Title

52 Replies

Sort By
Replies have been turned off for this discussion
Show More
  • gnosticabyss's avatar
    gnosticabyss
    2 years ago

    I’m a daily player of Sims 4 on console and I own all the packs. I need to report bugs after the Oct 31, 2023 update. 1. All my family pictures from 5 generations and paintings have all gone black or white. They are all gone. 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    Could you please edit your post and add the following info to your post.

    Product: The Sims 4
    Platform:
    Which language are you playing the game in? 
    How often does the bug occur? 
    What is your current game version number? 
    What expansions, game packs, and stuff packs do you have installed? 
    Steps: How can we find the bug ourselves? 
    What happens when the bug occurs? 
    What do you expect to see? 
    Have you installed any customization with the game, e.g. Custom Content or Mods?
    Did this issue appear after a specific patch or change you made to your system? 

    The bug template is sometimes not being displayed due to high traffic.

    Could you also please give some more details on when they turned black ? Did you travel ? Just load the game ? 

    Are you using any mods/cc ?

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 6 years ago