[ARCHIVED] Photos/Paintings turning black (1.102.190/1.82)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Occasionally (10% - 49%)
What is your current game version number? 1.109.207.1020 (DX11)(64Bit)
What expansions, game packs, and stuff packs do you have installed? All expansion except for rent & Lovestruck, All game packs, All stuff pack except crystal creations Home Chef Hustle, Kits I have are Desert Luxe, Blooming Room Kit, Courtyard Oasis, Incheon arrivals, Bust the Dust & Fashion Street
Steps: How can we find the bug ourselves? A previous save file that once open it shows paints gone white and all photos in house or personal inventory turned black.
What happens when the bug occurs? All pictures in every single house, sim inventory and paintings have turned black & white respectively.
What do you expect to see? Game is opened I log on and every photo created over the past years gone.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Patch update recently

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I lost everything all the photos taken over the past year, I tried removing mods and repairing and nothing. All the memories of my sims that had past are gone.

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.2.2300
What expansions, game packs, and stuff packs do you have installed? None
Steps: How can we find the bug ourselves? I haven't been able to reproduce the bug since I cannot replicate the same steps that caused it: Completing the reaper challenge
What happens when the bug occurs? The photos are gone from all the household in the save. I cannot understand what could have caused the disappearance of all the photos (legacy, wedding, dates, party photos, etc)
What do you expect to see? I want to see my photos again or at least recover part of the collection.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I played the Reaper challenge and completed all the quests for the week.
Since the Reaper was in my Sim's home, I decided to take a photo of the Reaper and took several pictures.
I saved the game before switching to another household.
In the other household, I wanted to organize some photos in my Sim's inventory.
When I placed a photo on the wall, it turned black.
After that, I visited all the houses, and all the photos had turned black.
I decided to exit the game without saving, thinking that I could recover my photos, but it did not work.

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.97
What expansions, game packs, and stuff packs do you have installed? Get to work, get together, cats and dogs, city living, discover university, eco lifestyle, horse ranch, highschool years, for rent, growing together, lovestruck, get famous Vampires, strangwrville, dream home decorator, wedding stories, parenthood, realm of magic Moschino, paranormal, home chef hussel, romantic garden, my first pet stuff, tiny living, backyard , crystal creations and vintage glamour
Steps: How can we find the bug ourselves? Saving the game and opening the game
What happens when the bug occurs? The game was having issues saving and I had to create a new save for the game to save and I loaded in today and all of the photos were blacked out and the paintings were all blank canvases they all still had the names on them but they were completely blank I tried copying them that didn't work and I tried opening an older save and the same thing had happened and it has happened three times to me in a uear
What do you expect to see? Every painting or photo is completely blank but is still labelled
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I'm sorry I don't have a camera that works to take pictures of the issue 

Hi, I play on Xbox series S and all of my photos just went black they were fine yesterday but after saving and coming back they were all black in all households I’m not sure how it happened or how to fix it the only pack I have is seasons and I got that months ago without any issues if there’s a way to fix this I would like to be notified otherwise I don’t see any sense in even having the option to take pictures on here if they eventually always go black 

Just had the same thing on PC. I saved some photographs to my Gallery for later use, placed the room, and they all turned black. Literally just took them a week ago.

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I have pictures to show the bug
What happens when the bug occurs? It only happened after the update and I have two households where all the pictures have turned black and in there inventory too 
What do you expect to see? A fix for it
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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I have attached files so you can see the bug 

So I got this bug after updating to dx11. It affects my reference paintings. Haven't swapped over to a household with photos yet, but a little annoyed because I thought I heard this had been fixed. :/

PS I'm on PC, and I've made no other changes since yesterday, when it was working fine.

PPS The images associated with the reference paintings are still in my screenshots folder and seem to be not affected outside of the game

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.93
What expansions, game packs, and stuff packs do you have installed? All of them.
Steps: How can we find the bug ourselves? Well, it won't be hard to miss. All the Pictures, Paintings & Pets are Black... Like Blacked out... I'm not sure how or why it has happened though...
What happens when the bug occurs? Every single Photo, Painting & Animal is Black... Like a shadow of what once had Color or Texture...
What do you expect to see? I expect to see my Game work and for ALL of my Animals, Paintings & Photos to have their original Texture & Color...!!
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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It was working fine on the 14th and then when I got on today to play, 4 days later, every single one of my Photos/Paintings are Blacked out. EVERY. SINGLE. ONE. OF. THEM! Including my ANIMALS in ALL of my households... All textures gone.. WHY??

I do Not understand what is going on...

Why is this happening? It has been working good for YEARS!! With NO issues that I am aware of.. I do NOT wish to start over I just want my game to go back to normal and to just play my game..

HELP!? 😢 💔 😠

Product: The Sims 4
Gaming Console: PS4
Which language are you playing the game in? English

How often does the bug occur? It just started to happen as soon as I opened my Game... Today.
What is your current game version number? It is up to date with the latest Version/Update.
What expansions, game packs, and stuff packs do you have installed? All of them.

Steps:

How can we find the bug ourselves? Well, it won't be hard to miss. All the Pictures, Paintings & Pets are Black... Like Blacked out... I'm not sure how or why it has happened though...

What happens when the bug occurs? Every single Photo, Painting & Animal is Black... Like a shadow of what once had Colo or Texture...

What do you expect to see? I expect my game to work properly... And for my Animals to look how they did and All my Pictures to be visible 😭 
Have you installed any customization with the game, e.g. Custom Content or Mods?

No. I am on Console. There are no mods.
Did this issue appear after a specific patch or change you made to your system? It was working fine on the 14th and then when I got on today to play, 4 days later, every single one of my Photos/Paintings are Blacked out. EVERY. SINGLE. ONE. OF. THEM! Including my ANIMALS in ALL of my households... All textures gone.. WHY??

I don't Not understand what is going on...

Why is this happening? It has been working good for YEARS!! With NO issues that I am aware of.. I do NOT wish to start over I just want my game to go back to normal and to just play my game 😡

Help!? 😭