Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Occasionally (10% - 49%) What is your current game version number? 1.108.349 What expansions, game packs, and stuff packs do you have installed? All of them Steps: How can we find the bug ourselves? Bit unclear what triggers it. What happens when the bug occurs? When trying to load into a community lot, you receive an error: The game failed to load: Error Code 123:ff93df2 What do you expect to see? No Error code loading the lot. Have you installed any customization with the game, e.g. Custom Content or Mods? Never used. Did this issue appear after a specific patch or change you made to your system? Yes Please describe the patch or change you made. After the lovestruck patch, possibly installing the pack.
It is possible that you may receive a different number after the 123, especially if you are on console.
The following LastException is associated with this error
Exception raised while processing zone spin up sequence: 'float' object has no attribute '_delta' (AttributeError: 'float' object has no attribute '_delta')
Fixing the issue
It currently seems that the error is going away on it's own if you do a double loading.
Follow these steps
Load the game with Load and not Resume
Load the family that has the issue
If you receive an error, simply try to load the family again.
Make also sure all your mods are current.
To fix the orange exclamation mark, load the lot in build mode (from the map) and go back
Product: The Sims 4 Platform: PC Which language are you playing the game in? English How often does the bug occur? 100% of the time getting an LE, 65% of the time getting an error What is your current game version number? 1.108.349.1020 What expansions, game packs, and stuff packs do you have installed? 40 of them Steps: How can we find the bug ourselves? Go to the Starlight Accolades, either through calendar or travel via phone What happens when the bug occurs? Community lot where the awards happening does not load. get an LE and get booted back to the world map (got an actual error (123:ff93df2) 65% of the time) What do you expect to see? Community lot loads, no LE, no error Have you installed any customization with the game, e.g. Custom Content or Mods? Yes, tested with and without Did this issue appear after a specific patch or change you made to your system? Started sort of randomly a week after the latest July patch/hotfix without any prior issues Please describe the patch or change you made. For all intents and purposes, after the most recent July hotfix
I took a screenshot of my error code days ago but got my hopes up about the EA fix and deleted it 🤭 and now I'm not getting errors, only LEs. so I'm 98% sure 123:ff93df2 is the code I was getting. Double loading actually seems to be working today without fixes and using a slightly older save, but I'm about to test with Veritas337's fix. Here's my LE!
*this LE mentions "date_time.py", but before, when I was getting errors, it was "sim_info.py" in its place -- hopefully that means something to someone!
<?xml version="1.0" ?><root> <BetterExceptions><BEversion>v3.13</BEversion><WasBlank>False</WasBlank><TuningLoadFinished>True</TuningLoadFinished><BadObjectCC>False</BadObjectCC><Advice>Not available. More info may be in BE Report.</Advice></BetterExceptions><report><version>2</version><sessionid>1be75650b3fb76cd66b649d7</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-08-09 13:02:23</createtime><buildsignature>Local.Unknown.Unknown.1.108.349.1020-1.300.000.189.Release</buildsignature><categoryid>date_and_time.py:446</categoryid><desyncid>1be75650b3fb76cd66b649d7</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'float' object has no attribute '_delta' (AttributeError: 'float' object has no attribute '_delta') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v181b\injector.py", line 26, in _wrapped_function File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v181b\zone_spin.py", line 100, in _turbolib_on_late_zone_load File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 397, in on_enter File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 510, in determine_which_situations_to_load File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 1675, in determine_which_situations_to_load File "T:\InGame\Gameplay\Scripts\Server\zone_director.py", line 1729, in _decide_whether_to_load_zone_situation_seed File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 343, in should_seed_be_loaded File "T:\InGame\Gameplay\Scripts\Server\situations\situation_time_jump.py", line 72, in should_load File "T:\InGame\Gameplay\Scripts\Server\situations\situation_simple.py", line 106, in should_load_after_time_jump File "T:\InGame\Gameplay\Scripts\Server\date_and_time.py", line 446, in __sub__ AttributeError: 'float' object has no attribute '_delta'rtim=0 Client Session Time: 87.50 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,262,0,5775 Modded: True SystemInfo: Windows 11 10.0.22631 GPU: NVIDIA GeForce GTX 1650 nvldumdx.dll 32.0.15.6081, GUID: D7B71E3E-5CDD-11CF-DB63-541A0EC2ED35 </desyncdata></report> </root>
I updated the game this morning. I hadn't received this error until after this most recent update. I've done just about everything to fix this error, from taking out mods / CC all the way to uninstalling the game, but I keep getting the same error code every single time when I try to travel to a specific wedding venue lot. Better Exceptions mod also detected no issues with my mods or CC so it's a game issue but I don't know what's triggering it exactly. I'm really not sure what to do, as I don't want to ruin a potential legacy save file.
Double loading didn't work for me. When I was play testing last night, it seemed that I got the error 123:ff93df2 code when I directly traveled to the wedding venue. What I did initially was click on my sim's household from manage worlds, click the play button and then selected the sim to play with. When I did that, it said the sim was already at the wedding venue I wanted to go to. So then from there, it just took me to where they were.
About the mod fix, I downloaded LittleMsSam's workaround fix mod this morning and now I don't get the error code when I directly travel there. I'm relieved that the mod helped for now. I only hope that EA will look into this more, as it clearly hasn't been completely fixed for everyone. Thank you for your help!
Double loading wasn’t working for me, so I tried installing mods to fix it. The error code no longer appears, but the NPCs still don’t show up. it driving me crazy.
After the game update, I initially didn't encounter any issues while playing. However, a few days ago, I noticed that NPCs were disappearing during gameplay. After a series of troubleshooting steps, I discovered that it might be an issue with the game save. Even after removing mods, the problem persisted, but new save files worked fine.
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