Product: The Sims 4
Platform:PC
Which language are you playing the game in? German
How often does the bug occur? Every time since the last update
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? every pack except Eco Living, Journey to Batuu, Knitting, Snowy Escape, Moschino, and some other stuff packs
How can we find the bug ourselves? Steps: Create a 2 floor building and use stairs. Then go to the 2nd floor and create an opening that also includes the stairs by deleting the floor using fences. So basically build a stair that is inside an atrium/gallery. Sims are not going to be able to use the stairs.What happens when the bug occurs? Sims isn't able to go upstairs if there is a room without floor above the stairs.
What do you expect to see? I just want to see my sims move between floors so that most of my builts don't end up useless.
Have you installed any customization with the game, e.g. Custom Content or Mods? No.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. today's update (November 17, 2020)
Sims cannot use the stairs at all, they are stuck on one level, like it is mentioned above. This also happens if you moved down the floor for the 2nd floor to the ground and used stairs to connect it to the ground. However I've also noticed that children are able to use the stairs unlike the teenagers or adult sims, so I suppose the bug is related to the platform update. If it doesn't get fixed, the building part of the game will receive a huge blow and most of my existing buildings are gonna become unusable.