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Maysbat's avatar
Maysbat
5 years ago
Solved

[FIXED] Open staircase cause routing failures

Product: The Sims 4 Platform:PC Which language are you playing the game in? Polski How often does the bug occur? Every time (100%) What is your current game version number? 1.68.154.1020 (64 B...
  • crinrict's avatar
    crinrict
    4 years ago
    We have fixed an issue where Sims could not use stairs when Simmers deleted the floor of a fence block that was built around the stairs in the upper landing. It sounds like a mouthful, doesn’t it?

    Fixed in Patch 1.76.81/ 1.4.

    If you're still experiencing this issue, please create a new thread.

    If you still have issues, please make sure to post pictures of your setup (or name the house if it's a premade) in a new thread.

    It's also helpful if you upload the house to the gallery.

nyam99's avatar
nyam99
5 years ago

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? Expansions: Eco Lifestyle, discover university, island living, get famous, cats and dogs, city living, get together, and get to work Game packs: realm of magic, jungle adventure, parenthood, vampires, dine out, and spa day Stuff packs: tiny living, Moschino, my first pet, laundry day, toddler, fitness, bowling night, vintage glamour, backyard, romantic garden, movie hangout, spooky, cool kitchen, perfect patio, and luxury party
Steps: How can we find the bug ourselves? Attempt to have a sim walk up or down the stairs that are not going in one direction (L-shaped, U-shaped, or T-shaped stairs) on a residential lot inside the residence.
What happens when the bug occurs? My sims won't walk up configurated stairs that are inside their house. They will walk up the L-shaped stairs to get inside their home but when trying to get them to go to different levels inside the home they will not walk up any configurated stairs.
What do you expect to see? My sim should walk up any configurated stairs.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The patch update on November 10th 2020 for Snowy Escape.

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Sims will not walk up configurated stairs they only walk up straight, one-direction stairs.

  • stjmk's avatar
    stjmk
    5 years ago

    @nyam99By any chance are the configurated stairs in the builds you are playing enclosed in a stairwell room with "fence" enclosure surrounding them? Generally, if the "fence" extends across top of stairs so that the stairwell is a "room" from the game's perspective, full-grown sims will not be able to use it, although, from some reports, pets, kids and toddlers still can.

    The workaround is to control-delete that "invisible fence" across top of stairs and then sledgehammer the gray floor tiles that appear.

    The workaround is not perfect because deleting the gray floor tiles also deletes the ceiling above, and, if the stairwell "room" is adjoining an outer wall, it will make the game consider that wall not part of a room and you get weird exterior light effects.

    • nualla_6109's avatar
      nualla_6109
      5 years ago

      The Chez Llama pre-built restaurant is not working for me as well. Sims will not use the stairs. Unfortunate since this is a fun restaurant to have in one of your neighborhoods. Seems the November patch has broken a lot of things. 

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