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olnaboo's avatar
olnaboo
4 years ago

foundation/platform underground

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.146.1030
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs
Steps: How can we find the bug ourselves? see below
What happens when the bug occurs? In build mode the foundation/platform disappears underground whenever I place walls around the edges.
What do you expect to see? The foundations/platforms to appear above ground.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. July Patch

‌

The bug appeared right after I installed the July patch.

10 Replies

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  • stjmk's avatar
    stjmk
    4 years ago
    @olnaboo Just to clarify, was it a foundation? Or was it a platform? They are two different things.

    Further clarification, when you placed walls, was there a basement at all?

    Not your fault! Build mode is tricky.
  • olnaboo's avatar
    olnaboo
    4 years ago

    @stjmk As I wrote in the title it happens to both, foundation and platform. And there's no basement. It happens everytime where ever I try to do it.

  • stjmk's avatar
    stjmk
    4 years ago
    @olnaboo Have had that happen. But it was when I was trying a split level, with walkout basement. (Didn't work.)

    If you sink the foundation/floor/platform into the ground, unfortunately, the ground sinks.

    Think we're up against the basic game mechanics. Such a nuisance!

  • olnaboo's avatar
    olnaboo
    4 years ago

    @stjmk Thanks for your patience, but I didn't sink anything into the ground. In the picture I only wanted to show that it's vanishing underground when I'm placing walls around a foundation/platform. I'm not doing anything to the terrain and it's happening. And it's since the last patch.

    I attached another picture, hopefully it's better to see what I mean. The wall goes right down to the floor when I place it around a foundation/platform. And I can't bring it up again. It stays down.

  • stjmk's avatar
    stjmk
    4 years ago
    @olnaboo Okay, I'm probably missing something. Sorry! But it is definitely weird.

    Haven't been able to reproduce that effect in my game (with July patch) with just a foundation or platform and adding walls. As I said, have seen something like it when I tried to bury/lower a room for a split level, or a build that I wanted the ground floor to be underground. (Grr! Game mechanics!) Can see how it would be most annoying!

    Anyway, one thing you might want to try is a game repair through Origin, just in case. Sometimes it takes three game repairs (and click your heels) before it takes.
  • olnaboo's avatar
    olnaboo
    4 years ago

    @stjmk Sadly the game repair didn't work. Tried it four times now. It's pretty weird and I seem to be the only one with that problem. I google searched with every word combination possible. Oh well ... it's annoying ... But thank you for your patience and kind words!! I really appreciate that.

  • stjmk's avatar
    stjmk
    4 years ago
    @olnaboo Have you tried renaming or moving the TS4 folder out of the EA folder to force the game to create a new one, hence a new, clean folder. Back up any saves somewhere else first, of course.

    Just think something is wonky in your game that doesn't make sense. Maybe the build engine is confused? Have seen something like it in my game, but I had to really go out of my way to create it.

    Let me know how it goes! Rooting for you!
  • PipMenace's avatar
    PipMenace
    Hero
    4 years ago

    @olnabooI think maybe this comes back at least in part to the original answer that foundations and platforms are two different things. Looking at your second image - that's a platform, not a foundation.

    And it is working as intended, unfortunately. Platforms are for split/sunken levels in houses, or for decks - they're not intended to support walls and only fences can be placed on top of them. I would argue that I would like to be able to place half-walls on top at least, but I guess the intent is that you have more wallpaper options than platform trims and so can use half walls to hide the sides of your platform if you want. Do you have an image of this bug occurring with a foundation (made by dragging the room up, not clicking the up/down arrows)?

  • PipMenace's avatar
    PipMenace
    Hero
    4 years ago
    @stjmk I'm just curious if it looks exactly the same with foundations - if, essentially, the foundation tool is bugged and creating platforms instead - or if it looks different, and the bug is actually in the wall placement. (Plus it never hurts to confirm we're definitely talking about the same thing)

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