Forum Discussion

DJGeoRob's avatar
DJGeoRob
4 years ago

[GTW] Active Careers: Error Code: 102:<various Numbers>

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.76.81.1020 What...
SketchyMonster's avatar
SketchyMonster
5 months ago

Hey all,

So, the sims save file I've been working on since 7th grade broke last night. The error code it gives me, which is also on the title, is

"The game failed to load. Error Code:

102:965b1a75:7c10e96f. It is recommended that you relaunch the game."

It doesn't fail until the world select screen. Even more concerning yet, the EA app normally says approx. 1300 hours of gameplay for me. Right now it says 370.... I think all my hours from this save file are no longer being counted. EA apparently has no way to contact them about this, even though we've all spent a fortune on the game.

I already removed all custom content. I never had mods. I tried trashing my latest save to that save file in the save folder, but that just deleted the save file entirely so I put it back.

Is it just gone forever...? Sure I have some stuff in the gallery. But I have an entire town of lineages that have existed for years. Pathetically enough, I'd be heartbroken. Can anybody help?

  • crinrict's avatar
    crinrict
    Hero+
    5 months ago

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

    • SketchyMonster's avatar
      SketchyMonster
      5 months ago

      You have my gratitude for scrolling around and helping random people like me! Thank you so much!

      I did indeed have a bunch of last exception files. I deleted them and then triggered a new one, as you instructed. The .txt file reads as follows:

      edit: added spoiler tag

      Spoiler
      <?xml version="1.0" ?><root>
      <report><version>2</version><sessionid>a88efed3241f3a626715edd5</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2024-10-21 00:01:07</createtime><buildsignature>Local.Unknown.Unknown.1.109.207.1220-1.300.000.191.Release</buildsignature><categoryid>cpp_message.py:107</categoryid><desyncid>a88efed3241f3a626715edd5</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Value out of range: 4714830000 (ValueError: Value out of range: 4714830000)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1682, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 286, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 385, in add_selectable_sim_info&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 1047, in add_selectable_sim_info&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\server\client.py", line 463, in on_sim_added_to_skewer&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 750, in on_sim_added_to_skewer&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 128, in resend_at_work_infos&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_tracker.py", line 117, in _at_work_infos&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 783, in create_work_state_msg&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 107, in Setter&#13;&#10;ValueError: Value out of range: 4714830000rtim=0&#13;&#10;Client Session Time: 19.84&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,320,1,5827&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 14.6.1 (Build 23G93) GPU: Apple M1 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;</desyncdata></report>
      </root>
      • crinrict's avatar
        crinrict
        Hero+
        5 months ago
        @SketchyMonster that is from a modded game. Could you move your mods folder to the desktop, delete localthumbcache file and then try on a backup of your save game ?

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,624 PostsLatest Activity: 8 months ago