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Dan20153's avatar
Dan20153
New Scout
2 years ago

[LDSP] Sims unable to use the washing machine (Patch 1.99.305)

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.305.1020
What expansions, game packs, and stuff packs do you have installed? all
Steps: How can we find the bug ourselves? have your sim do laundry with a washing machine.
What happens when the bug occurs? sims are unable to do laundry with a washing machine they can place laundry in the machine but are unable to get the machine to wash only options that cokme up are place down or something like that.
What do you expect to see? i expect sims to be able to use the washing machine.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

‌

please fix this.

Edit By Crinrict: Added Tag to Title, Adjusted Title

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  • Ellcott_x's avatar
    Ellcott_x
    2 years ago
    @Dan20153 I am having issues with the washing machine too. It has been working perfectly in the past and now its suddenly not working (haven’t moved anything in the house so it can’t be anything in the way as was working before). The laundry basket is upstairs and the washing machine is downstairs and when i click the laundry basket it says ‘no washing machine available’ when there clearly is and it’s empty. So i moved the laundry basket downstairs and it worked, so its something to do with the transportation of bringing it down the stairs which i don’t understand, theres nothing in the way.
  • MysticGlamazon's avatar
    MysticGlamazon
    Rising Hotshot
    2 years ago

    @Ellcott_x Washing Machines are extremely bugged. Mine are upstairs along with all the laundry baskets in the house are upstairs but still many times I’ve had to replace the washing machine because no washing machine was available. And everytime i’ve replaced them I’ve had to replace all the washing machine upgrades as well so I think one of the upgrades might be responsible I’m just not sure which one

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @Dan20153 Could you please check your game version and add that to your report ? You can find it in the lower right corner of the main menu.

    Do you have hamper and machine on different floors as well ?

    Have you tried replacing the washing machine ?
  • Dan20153's avatar
    Dan20153
    New Scout
    2 years ago

    the hamper is in the same room as the washer and dryer

  • Dan20153's avatar
    Dan20153
    New Scout
    2 years ago

    I can see the game version but my eyes are that bad that I can't  make it out just admit there's a problem I am willing to put a video on my you tube channel as proof 

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    @Dan20153 There's a file called gameversion.txt in your documents folder. You can also find the game version in there. This bug was fixed a while ago so it's important to know your game version.

  • Dan20153's avatar
    Dan20153
    New Scout
    2 years ago

    hi here is my game version 

    1.99.305.1020

    it is the latest patch that was downloaded as ive checked with EA App and there is no more updates.

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