I don't know if anyone else has experienced this problem. But my game loads fine and I can play, but if I want to travel to another lot the loading screen gets stuck! The game doesn't crash per se as the words at the bottom change and the bar still goes round the plumbob but it does just sit there, I've left it for about half an hour and my game doesn't normally take this long. I haven't got any custom content installed and if anyone has any possible suggestions, please let me know! My sims just want to see the world!

Could you try this: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/ ?

[MOD RELATED] Travelling loading screens game gets stuck

16 Replies

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crinrict
Hero+
11 years ago
Try this: http://sims4.crinrict.com/en/2014/09/game-hangs-on-loading/
Aife_Leon
11 years ago
Hi
I also have this problem. I tried going offline but it still gets stuck on that loading screen.
Any idea what else I can try?
Really a bummer not being able to travel 😕mileysad:
It's been like this for a few months now.
Thanks!
@crinrict wrote:
Try this: http://sims4.crinrict.com/en/2014/09/game-hangs-on-loading/
crinrict
Hero+
11 years ago
Is your game patched to the newest version ?
Aife_Leon
11 years ago
Yes.
Everything is up to date.
crinrict
Hero+
11 years ago
Could you try this: http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/ ?
Aife_Leon
11 years ago
It worked!!
Thanks so much! 😕mileyvery-happy:
Just another question: if it does that again and I can't travel, could I just fix it again by renaming the folder?
crinrict
Hero+
11 years ago
That is always the easiest and quickest way to try if something in your user file is corrupted so you can try it anytime.
Essty_The_Besty
10 years ago
thx it worked for me as well 🙂
janyses
Seasoned Ace
10 years ago
This may not work for everyone, but when I had this problem I fixed it by deleting "localthumbcache.package" from the Documents>Electronic Arts>The Sims 4 folder. The game will generate a new one. Just something to try before removing the entire folder.
dzynrchic
9 years ago
I just started having this same problem since this last update (everything was fine before it).

The problem only seems to occur with one particular lot in Windenburg. I've gone into manage worlds and completely deleted everything on the lot and left it empty and tried to travel and it still got stuck loading. So I'm not sure what could be causing this issue.

I have done the steps in the resetting the game link (http://sims4.crinrict.com/en/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/). I moved the folders over one at a time and tested after each one. The problem seems to be with my saved game. I only copied one save over to make sure one of the older saves wasn't corrupt (btw I do have mods and that was the first folder I tested and I was able to travel with no problem).

What can I do? Is it possible to fix this? I am working on legacy families that I've played for many generations already. Can anyone help me save this game?