[NEEDS SAVES] [DO] Waiters don't take orders/ NPC don't order

This is one of these random issues. For me it's working pretty well atm.

Is it only recommendations for you ? Any connections to food critiques ?

Did you try repairing your game and deleting your cache files ?

I have repaired my game several times and always delete cache files before I play.

It's pretty random too - I have had food critiques being ignored so she gave me one star. One table asks for a recommendation and the waiter never serve them, but then he would serve the next table who also ask for recommendations.

I have also tried not to interact with any guests (i.e. Welcome, Check for Tables) to see if the problem was with that. Unfortunately it didn't make any difference.

Any other troubleshoot ideas I should try? It's been happening for a year.

I also have this issue. It's not always guaranteed, but for the most part, if I recommend food, they will not order. But I also have these issues: Sims will sometimes not get seated, sims will sometimes not order any food, and if they get food, they will finish eating, then sit there forever, and not pay or review my resturant.

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.64.84.1020
What expansions, game packs, and stuff packs do you have installed? Outdoor retreat, Get to work, Luxury Party, Perfect Patio; Spa day, Cool kitchen, Spooky, Get togheter, Movie hangout, Dine out, City living, Vintage glamour, Vampires, Parenthood, Cats and dogs, Jungle adventure, Laundry day, My first pet, Seasons, Get famous, Strangeville, Island living, Discover univerity, Tiny living
Steps: How can we find the bug ourselves? Have a resturant and wait, i think it happens more when they ask what they should order
What happens when the bug occurs? At a restaurant some guests don't order then get mad they didn't get their food
What do you expect to see? They should order then get food.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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It has happend twice i think, both times they were two sims. I don't have the option to prioritize theit food

I am also having this issue without having purchased the recommend dish perk. 

I'm also having this issue.  I have purchased the perk for recommending dish, but I'm not convinced it happens only to customers who ask for recommendations.  I feel like it's table placement or something, but I've tried moving the table but it doesn't fix it.  But definitely the same issue - customer comes in, I go over and "welcome" them, and the servers just completely ignore the table.  Eventually, the NPC diner gets angry and leaves.  There should be a way to "send server to table" or something.....

For anyone still experiencing this issue, could you possibly share a save file with me where you've seen the issue occur? You can DM me the link to your save, thanks so much!

Instructions for sending me your save: http://answers.ea.com/t5/The-Sims-4-Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

I still have this problem. Sometimes waiters take the order but sims don't check out.  

@SimGuruNick I am having this issue and my game generated an LE. 

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>3da53ac058cdd18760bae568</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-05 21:41:32</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>transition_sequence.py:4145</categoryid><desyncid>3da53ac058cdd18760bae568</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (RuntimeError: Sim  failed to find carry posture aop for carry target object_foodPlatter:0x0000000000000000.)&#13;&#10;Traceback (most recent call last):&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 4155, in do_transition_single&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 4091, in _create_transition_interaction&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 4072, in run_transition_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 3694, in create_transition&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 4154, in create_posture_state_func&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\transition_sequence.py", line 4145, in _create_posture_state&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\postures\posture_state.py", line 159, in __init__RuntimeError: Sim  failed to find carry posture aop for carry target object_foodPlatter:0x0000000000000000.rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
<report><version>2</version><sessionid>3da53ac058cdd18760bae568</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-06-05 22:28:19</createtime><buildsignature>Local.Unknown.Unknown.1.75.125.1030-1.200.000.507.Release</buildsignature><categoryid>log.py:269</categoryid><desyncid>3da53ac058cdd18760bae568</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while clearing SIState: (AttributeError: 'NoneType' object has no attribute 'tb_next')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 217, in simulate&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 418, in call_save_game_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 430, in request_client_disconnect_gen&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 766, in on_teardown&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 332, in trigger_batch_destroy&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 325, in trigger_batch_reset&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 426, in start_processing&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 450, in _process&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\services\reset_and_delete_service.py", line 560, in _process_one_record&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\sims\sim.py", line 1725, in on_reset_internal_state&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\si_state.py", line 1088, in on_reset&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 5162, in on_reset&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 6855, in on_reset&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\liability.py", line 55, in on_reset&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\interaction_liabilities.py", line 316, in release&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 5126, in cancel&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 4893, in _cancel_eventually&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\social\social_super_interaction.py", line 1595, in _cancel&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 5058, in _cancel&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\super_interaction.py", line 5232, in _update_autonomy_timer_on_cancel&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\base\interaction.py", line 7164, in _update_autonomy_timer&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\log.py", line 854, in exception&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Core\sims4\log.py", line 269, in exception&#13;&#10;AttributeError: 'NoneType' object has no attribute 'tb_next'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>
</root>

Here are the links to my files:

• Last Exception File
• Save File