[OPEN] Ads Not Dismissible

How do I stop "Wrap up the season with a new pack, up to 60% off" from freezing the game?

I"m also finding EA's in-game ads to be extremely invasive.
It covers up the left bottom corner of the Live Mode screen, so I can barely access my main menus.
The ad popup shows up in the same position on various online site: Reddit, Yotube, Carl's Forum, even in Discord. Probably more, I'm sure.

It has View and Dismiss options, but clicking Dismiss does nothing at all.
I'm so disappointed in both EA and the Sims 4 development team.

I had this same ad appear in my game today, on the bottom right, and it completely blocks the User Interface.  I cannot see my sim's needs, career times, skills, relationship panel or even the aspiration tab. It makes it impossible to play! Clicking "Dismiss" does nothing, as the ad still persistently lingers and blocks the UI. What's more, when I minimize the game and try to use my computer to do other things, the stupid ad is still there no matter what I do or what program I am using. Trying to dismiss it even in my normal screens also does not work at all. That is one extremely invasive and bothersome ad. How can I get rid of this annoyingly persistent ad for good?

Knowing EA, this isn't surprising at all. But still very dissapointing and sad to see

Hi everyone, that does sound annoying, nothing worse than a pop-up you cannot close...

Just to rule out everything first, is everyone playing on PC? Have you tried restarting your PC, launching the game only with no other programs in the background to see if you have the option to close those pop-ups?

Hello,

I play on an HP laptop, which I believe counts as a PC. Yes, I was able to get rid of the ad only by restarting my computer, and may I say how extremely disruptive that was. (By the way, closing the EA app also did not get rid of the ad, which I forgot to mention before). I had to close the game, close all the programs and applications that I was using to do some work, etc. It was very inconvenient. When the computer finished restarting, the ad was gone from my computer screen, and when I eventually got around to restarting the game, the ad was also gone from it. However, having to do all this was annoying and I certainly don't want to have to shut everything down, exit the game, and so on, every time a pop-up ad appears (especially as I already own all the packs and kits, except for Journey to Batuu, which I wouldn't take for free). So I really hope that EA fixes this problem, or, better yet, gets rid of pop-up ads altogether.

Same here! Today I got this ad and I could NOT click it away! It kept staying there no matter how many times I clicked on the x!

Then I went to my Desktop and looked at the settings in the EA App, while the game was still running. When I unchecked "Offers", it went away immediately. 

I'm not exactly sure if it was just a coinsidence, but it went away the second I unchecked "offers". We'll see if it comes back. I'll give an update. 

Oh, and I play on PC.

On A side note: What gets me is all your EA ads are just becoming too much.

For starters with this 60% sales ad that we are referring to, EA had ads similar to this before, but they didn't appear on our actual gaming screen. They only appeared when we either first started up the game or while in the UI screen... but not the actual game itself.... that is...until now. Plus, EA recently created the animated icon/link at the top right of our gaming screen to encourage us to buy more games. Is that link plus the sales pitches on the UI screen not enough for your company that EA feels the need to bombard us with more larger and numerous ads in order to get us to buy or participate in your events???

What’s more is… while we all should have rights to decide for ourselves what events we wish to participate in and have very kindly requested ways from EA to help improve upon this... we made suggestions such as being able to opt out of the events we are not interested in and to help find ways to prevent those intrusive ads from popping up about those events. We also made the request to stop those quests for these events from queuing up in our games to get us to engage in these activities when we don't want to participate in them. But....  rather than EA acknowledging any or all of these requests and honoring them, not only were those requests ignored… but shortly after we got a full screen ad popping up of the grim reaper event, as if to rub it in that EA can do what ever they want and we just have to suck it up and take it!

All I can say is EA can be as bold as they want... but that will only discourage, not encourage people to play or to buy... free base game or not, free incentives or not. We all have our limits and breaking points. As a result, there are numerous players I have read months ago in several or more blogs and postings both on these forums and elsewhere who have decided to boycott your games by either not buying any more Sims games since LoveStruck came out (I ended up becoming one of them), While others have decided to not play them at all any more.

If we can't play the games in peace like we used to after having invested hundreds to close to a thousand dollars from each player for these games, which are found as unplayable due to so many bugs that STILL go unresolved years later and now intrusive ads and events we do not wish to always participate in, we may as well as demand our money back for our inability to play them... even if it means seeking legal counsel to do so.

Why is EA showing its desperation for more buyers? Your EA will fair better by not spending so much time soliciting and find more productive ways in making a better/improved, bug-free products to retain your customer base, instead of focusing on making more DLC and events to further break our games. Or is greed ruling your decisions over common business sense? Because EA… look around you. Don’t just take my word for it… Really give a good hard look around the internet of current and past blogs posted. You are treading on very thin ice in being able to keep the Sims 4 afloat and successful as a result of this.

Besides, any intelligent business should know the best advertising today is still through word of mouth and cost a heck of a lot less than to advertise and force ads down people’s throats.