Forum Discussion

PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
5 years ago

Re: [ARCHIVED] [PS/XBox] Favorites don't show in gallery

@catloverplayer Have you added your favorite lots using the website or console gallery? Can you share a screenshot of what you are seeing?

Please make sure you are logged in to the correct account that you favorited lots on, and that your console is online and has gallery access.

To make sure your online access is active in game:

  • Press the Options Button on the controller to bring up the menu. 
  • Scroll down to Game Options and select it.
  • Select Other at the bottom on the left
  • On the right side select "Online Features Access"
  • Click Apply

Finding your favorited lots using the console gallery tab:

  • When you open the gallery go to Profile > View Catalogue
  • On the left side is a "View Content By" tab, select "My Favorites"
  • Your favorite lots should appear. If not you can try changing the "Sort By" Selection to "Most Popular" or "Newest" depending on what is already selected.

You can also try rebooting your router and modem in your house for your internet.

A console gallery help thread is here FAQ - Sims 4 Console Gallery

You can also try to favorite lots on the gallery website  to see if they appear on your console.

3 Replies

Replies have been turned off for this discussion
  • Vivien_spm's avatar
    Vivien_spm
    4 years ago

    Hello,

    first of all, thank you for the help. Secondly: I did all the above and nothing worked. My connection is stable and I’m on the right account, but when I select my favourites there’s still nothing appearing.

  • Nozladi's avatar
    Nozladi
    New Veteran
    4 years ago

    Totally the same. I swear I had stuff on there. And I just added 2 things today and NOTHING. It's frustrating. I lose the items I find and this would be the best way to keep track of them. 

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 6 hours ago