Re: [PLEASE READ] Information/Questions about the bug forum
@crinrict Happy Holidays crin! 🎉
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I'm going to take a break this weekend.
I would like to take the opportunity to explain a bit about the bug forum at EA forum as it works a bit differently. AHQ is closing soonish.
- The ea forum does not use a template but uses tags instead. Make sure to pick the appropriate ones. Most important are mod usage and your platform.
- Please continue to add pack tags to your title. A list can be found here: Abbreviation for all packs
- To keep the amount of threads at bay, I've created a few collection threads. You can find a list of the ones existing here: Collection Threads. New ones will be added if there's need. Please follow the instructions given in the first post. I will try to compiled everything new reported in the first post.
- Instead of me toos, the ea forum has upvotes. Same meaning. If you have the same issue, click on Upvote.
- The bug forum uses a status tag system that will tell you what's happening with your report. Please make sure to check back to check on the status and if there's further info needed. You can find some more information here: General Information About The Bug Reports Forum
- The compiled list for the EA forum can be found here: [READ FIRST] Compiled list of reported Issues
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I also have a personal plea for the new forum: AHQ has not been fun to do for me for a long while now, mostly because there is just too much ranting. I get that it's frustrating if the game doesn't work well but checking in every single day just to add another rant helps no one. Try posting your feedback in the feedback forum and use the bug report for relevant info about an issue. This way important information isn't buried in a pile of posts about how bad everything is. I personally would appreciate this a lot.Thank you @crinrict 🙏🏻
What will happen with the open issues on AHQ when AHQ closes soon? Should we repost the unsolved issues on the new forum, or will the team still work through AHQ? What if we have new insights about a bug that is on AHQ, where do we post it?
- EA_Cade
Community Manager
@karoschmitz wrote:
Thank you @crinrict 🙏🏻
What will happen with the open issues on AHQ when AHQ closes soon? Should we repost the unsolved issues on the new forum, or will the team still work through AHQ? What if we have new insights about a bug that is on AHQ, where do we post it?
Hi @karoschmitzNo need to report the currently open issues again as the current bug reports will all migrate to a section called The Sims 4 Bug Reports - Archive on the new EA Forums.
EA Forums are setup a bit different on the backend for handling bug reports than AHQ is, so we can't merge the AHQ bug reports to the bug reports section that's already live on EA Forums.
This is because the bug report forum on EA Forums is actually an Idea Board and not a forum at all, this allows us to set statuses and provide updates on investigations much easier and without editing thread titles.
This should allow both EA staff and Crinrict to relay information to you all in a clearer and more visible way.
- @crinrict Just have to say the end of your post made me smile, as someone who has been gaming since the 90's back then if your game was broken you had to see if they put out a recall and physically send it back to the company that made it, there was no patches or Internet gaming for that matter, many a game couldn't be completed and sat unplayed due to game breaking bugs! Peeps don't know how lucky they've got it nowadays 😂
