Forum Discussion
Like seriously.
I've stopped playing because of this... Didn't bought the last last pack either.
The game is unplayable as it is. Kills any enjoyment from it.
And side question : is there an actual support mail, rather than chat.
I would like to point at that reddit thread too :
- LadyAofPineapple2 years agoSeasoned Ace
@EowynCarterI'm playing, but less than I used to and although these recent bug fixes are a good gesture, it doesn't make up for the fact that we are asking to be treated as valued customers, not numbered ATMs.
I read the reddit thread but it is now locked so I couldn't add any thoughts to it. At the least, the history is there so maybe EA will read it anyway?
For your support question, here is what I've found: https://help.ea.com/en/help/faq/using-ea-help/
I'll keep looking, though, because it sure does feel like we're shouting into a void here sometimes.- EowynCarter2 years agoSeasoned Ace
So?
Still no news?
No even an answer?
- Yuke20012 years agoSeasoned Hotshot
I actually made a rant post not too long ago how The Sims 4 has been awful this year, which included the implementation of the shopping cart icon that no one asked for.
To be honest, the only reason I'm even still playing The Sims 4 is to get my unfinished projects done. I had to put these off for a long time because of the ceiling being an eyesore. Yes, they're gonna be fixing it in the next update, but waiting 8 weeks just for the ceiling to be fixed is ridiculous, especially for players like me who take thousands of screenshots. I've actually taken over 50,000 in the past 2 years (I started playing The Sims 4 in May 2022). One thing I did though, which was a last resort, was make a big empty room over the house, as the houses I typically make are basically 1-bedroom apartment style houses, just to make the ceiling look normal so I can take the screenshots that I need to. I typically only take screenshots within the house and this big empty room overtop isn't noticeable anyway, so it does at least help with me getting my projects done.
After I'm done my projects though, I'm gonna be retiring The Sims 4 completely, because dealing with The Sims 4 means dealing with constant creep of updates that always seem to break something. The Sims 4 is good when it works, until it doesn't...
- EowynCarter2 years agoSeasoned Ace
Hello, EA.
Is there anymore here ??
- ClumpyExpert1612 years agoNot applicable
We don't pay hundreds of dollars buying DLC just to get ads in your game. I'm not going to spend another cent until that button gets removed! And also having to see ads in the Menu... I don't care how I look writing this, but EA YOU ARE DISGUSTING and GREEDY, and I'm not going to buy Sims 5 or ANYTHING from you anymore. 💔
- Sejian2 years agoSeasoned Veteran
It's gone full-screen now, because why not?! 🥳
- SquishyMcsquee1 year agoNew Rookie
Hello, long time Sims player here. First of all, I love the Sims! Only thing is, since free-play has been available, the ads have been quite aggressive for those of us who have purchased the full product. Is there any way that a toggle switch can be made available to disable ads for that product? So, for example, if I purchased Eco Life, can there be a toggle switch that makes it so I do not see ads for Eco Life? To be honest, I would prefer to not see ads at all, because I have purchased everything but the kits and one stuff pack, all of which I fully intend on purchasing in the future but I won't keep purchasing products if I just keep seeing ads, I don't feel that is fair to me as someone who has spent hundred, if not thousands on the Sims franchise. Because it takes away from an experience I invested in. I am willing to work with a toggle switch, for packs I do not own but in that event, I would prefer something that is cute and says "Hey, don't' forget about me" rather then a big box I have to close out of. You already have the notification in Gameplay. So, maybe stick with that, customized "featured packs" on log in and the toggle switch. That would be better for this customer. I appreciate the time you took in reading this.
- SquishyMcsquee7 months agoNew Rookie
Guys, seriously. Since I posted this, I have purchased multiple expansion packs and now my game is straight crashing TO SHOW ME AD'S! This is getting stupid. I know you guys want money but you have to think of long term customer satisfaction. I have been spending less than I have in the past, just so you know and almost didn't purchase the expansions I did. Whereas in the past, I made a point to own all expansions. I really want to continue enjoying Sims 4...
- simsplayer8187 months agoHero
SquishyMcsquee what platform are you on please? Have you seen any screen freeze ups after ads like the players in this bug report?
Frozen game/menu after ad | EA Forums - 12008756
- thornwill7 months agoSeasoned Ace
I think the idea of showing a pack's promotional images during the loading screens would be better than the mai menu pop-ups and the shopping cart button giving us messages, because we'd have something interesting to look at while there's nothing to do. Sad that they didn't go with it.
- simsplayer8187 months agoHero
thornwill I really like that idea. I've got 2 pop ups to dismiss at the start now for upcoming things. They could brighten up the loading screens with it instead.
- EowynCarter1 year agoSeasoned Ace
Played like 30 min to do the event quest.
Two pop up, 4 notifications...
STOP !!!
I did not bought the last packs because of the ads.. Forcing some more ads is NOT going to make me buy new stuff. Quite the contrary.
Here's a challenge : don't advertise to me for one month, and i'll consider buying stuff again. While i'm harassed by ads when stating the game, not spending one more cent on it.
- FairyHappy221 year agoSeasoned Ace
It's become excessive now. I've been playing the game a bit today and every time I went to the main menu, EVERY time, I get two full screen ads thrown at me back to back. Now i know it only take a second to close them but getting ads thrown at me is getting a bit too much especially now that they are full screen.
So if the amount of ads and the amount of times they show up can be drastically reduced that would be great. Starting to feel like a mobile game.
- thefirsttemplar1 year agoSeasoned Ace
Agreed, and it is not just this game either. It is everywhere. We get bombarded so much with advertisements in our current times, that it only creates more resentment. Game time needs to be an escape from advertisements.
- cebmarin1 year agoSeasoned Ace
true I only miss 2 stuff packs, 2 game packs and 2 kits. I don't wanna see constant ads. I already bought almost entire dlcs.
- SimsTime1 year agoSeasoned Ace
Full-screen ads in the main menu of The Sims 4 have become a nightmare. Every day, when I open the game, I have to deal with the pack promotion ad, as well as the event ad (which I have already completed). The situation has reached such a critical point that players are starting to create mods to get rid of them. Many players on social media are complaining about this. The experience in the main menu has become tiring and very intrusive, and I think you need to do something about it.
- EowynCarter1 year agoSeasoned Ace
Just restarted the game, two pop up, two notification, then the cart button..
Want me to but the DLC ? Make sure I want to play the game so I have a motivation to buy more content for it, don't disgust me from it.
Come on EA !
- stormsai1 year agoNew Traveler
I get confused every time there's a UI update for the homepage. I don't like the ads and recommended packs (which is basically anything). I think it recommended me a pack I already had once too. Still does it with the sleek bathroom kit which I already have too... but maybe that's a permanent ad for showing that it's new. I also agree that it would be nice not to have ads since we already pay for all the DLC. I still do like that there is a store tab though to see if there's a sale and what packs I don't have ...which have come out new.
- EowynCarter1 year agoSeasoned Ace
i think the cart button did advertise stuff i already had.
I can hardly remember, I goes to "angry modlet" mode, and just close the pop up / dismiss the notification as fast I can.