Forum Discussion

Seasoned Newcomer

2 years ago

Feedback: Shopping Cart Icon and main menu ads

Product: The Sims 4 Platform: PC Which language are you playing the game in? German How often does the bug occur? 100% What is your current game version number? 1.105.297.103 What expansion...

feedback

EA_Cade

The Sims Team

2 years ago

Accepting as solution for visibility purposes only. New Information will be added to this comment via edits.

Hey all!

Please do keep feedback coming in this thread, we are actively monitoring here as well as using this thread as a source of feedback from the community at large on this topic.

Thank you for sharing with us so far, and as always keep an eye out here as well as @TheSimsDirect on X for updates.

I understand that this is a topic that you may feel particularly passionate about, but comments here will be removed if they are in violation of the AHQ Rules and Guidelines. Please, keep posts constructive so we don't have to remove them or action your accounts.

Update: Please see the latest from TheSimsDirect on Twitter.

Update: An emergency patch has been released on EA app, Steam, Epic, Origin and Xbox now to stop the pulsing shopping cart as well as resolve the issues with pie menus.

Update: The emergency patch is now available on all platforms. ~~Full notes are in the General Discussion board here.~~

Update: If you're still seeing the issues reported in the OP of this thread, please see my post here for next steps.

Update: I've moved this thread from the Bug Reports section now that the Epatch is confirmed to have resolved the aspects of the shopping cart we considered bugged. This thread is now in the Feedback section to aide me in gathering and reporting all of the conversations taking place here for the team.

Kat_MacD

2 years ago

@EA_Cade How do we make our voices heard to EA that we hate this button with a burning passion and want it removed, or at the very least given an option to opt out like in Sims3?

Rob199x
Rising Veteran
2 years ago
@Kat_MacD wrote:
@EA_CadeHow do we make our voices heard to EA that we hate this button with a burning passion and want it removed, or at the very least given an option to opt out like in Sims3?
By clicking metoo at the post start (basically like a glorified petition). Not by yelling at Cade. If EA is unwilling to change, that's not a thing Cade can do anything about.
- Kat_MacD
  2 years ago
  Thank you for your response.
  I apologize if I came across as "yelling" at @EA_Cade , that was not my intent.
  To clarify, I was genuinely asking what we can do to make our voices heard.
  Press the Me Too button, check.
  Sign the petition at change.org, check.
  Vote on the poll, check.
  Is there anywhere else? A marketing email we can forward our concerns to? A corporate mailing address to write a letter?
  Is there litterally anything else we can do to inform EA of how deeply offensive this button is?
  - Coraychi
    Seasoned Hotshot
    2 years ago
    @Kat_MacD Posting on their social media is another option. Obviously, whoever is running the account likely is not the same person who can make any changes (and I strongly discourage any flaming/attacks against the account managers, you can be angry, but don't direct it at the person behind the account ((directed at anyone reading, not you specifically, Kat)) ) it keeps the conversation alive, and higher-ups may take notice if the biggest response to their posts is negative. It also alerts more people to what's going on so that they can in turn vote on polls and leave feedback here.