I don't understand

I second this emotion. I also support the initial ideas as it would be nice for people not to use mods. But that would just put the full load on EA getting things figured out and fixed and they already can't keep up with existing issues. So I don't see these ideas happening. I bought the new pack or expansion but sadly I am nearing the end of my patience. I have to use mods to control all kinds of things in this game because EA doesn't put said controls in. An example would be butlers not putting away laundry. They will do it, but not put it away. So I end up with a bazillion piles of clean clothes that my sims have to go click on individually to put away. I do not feel I should have to use a mod for this, but I do. And so many more things. Yet, when issues arise, they want no mods or cc to troubleshoot. I currently have no mods because of an ongoing and inconsistent issue I have been having so I can't play my households in larger houses because with no elevator/portal, butler fixing and many other fixing mods, those households are more frustrating than fun to play. I bought the new expansion, pack or whatever it is coming out but sadly, I am nearing the end of my wanting to play anymore. I spend more time reporting and adding to reports of issues than I the time I actually get to spend playing. I pay to play this game and we players should not have to spend so much time that we could be playing, working for free. I mean to an extent I don't mind but it seems never-ending and a long time, if ever, between resolutions. I apologize for the rant. It just happened as I saw this when I came to post about something else.