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I'm glad someone has raised this as a specific issue for Xbox series S.
I upgraded to next gen after my Xbox one struggled with all the packs I had. I was hesitant about getting the series S but could not get a series X after months of trying and could not play my game.
At first it was great, very fast and very smooth gameplay. But as I added more packs it started to get unstable. Especially after cottage living. Sometimes the images become slow and shadowed if that makes sense. I'm also crashing and taking 3 attempts at least to load my game and I've reported that on the relevant feed and been in direct contact with the team.
I've also got a bug report in for a message I get about my graphics settings every time I play the Sims 4. On that thread, another player told me about this issue you've raised here.
I'm bitterly disappointed in the whole situation after the amount of money spent.
- simsplayer8189 months agoHero@LavaFire40 Hi there I'm attaching the troubleshooting steps for console here for you.
https://answers.ea.com/t5/Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682
This is quite an old thread it it may be locked for necroposting so if the troubleshooting steps don't help you, just make a new post in this section:
https://answers.ea.com/t5/Consoles/bd-p/the-sims-4-technical-issues-consoles-en
Just select New Topic and give us as much info as you can about your problem. I'm on Xbox Series X too and I'll keep an eye out for it.
Good luck.- EA_Cath9 months ago
Community Manager
Closing this thread to prevent necroposting. Please feel free to create a new thread in the forums if you still need help.
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