Why I quit and haven't been back...
The Reaper Rewards event was really terrible for some of us. It didn't work for a lot of people and especially console players had a hard time with it. On top of that the Sims team members went zero communication, letting us stress out daily eventually coming back at the very end of the event to say with no explanation that those of us with failed events would not be getting the items or even an extension. My limit had been reached... if they did not offer us a chance at the items (a chance that other players got and that we were trying to get DAILY... it wasn't as though we weren't putting in the effort) then I wasn't going to keep playing a game that treated some of the players like trash. Well... they never did fix it, so I was sad about it but I uninstalled the game. Since then there have been other live events and I will never be able to go back and get those items either so I don't really see a way to fix it and start playing again. I put over a thousand dollars into this game and bought every pack that came out and now I regret it. I would have kept buying them forever if the Sims had done the bare minimum of making sure the people with glitched events got the items or even a time extension. I would have just thrown money at you as long as you released stuff.
The reason I left this post after so long? One, I am still a little salty about it. I was very loyal and they gave zero f***s about making sure we had the same event opportunities. They wouldn't even communicate about it. Two, I probably wasn't the only one that the failed event and subsequent dismissal alienated into quitting and maybe some future team member will wonder and think that it was just that we don't like live events (which many of us don't). No, it's that a lot of us felt absolutely cheated by being denied an event and the rewards right when we bought a bunch of expensive expansions and kits. Three, I am autistic and a long time ago someone told me that when you break up with people you should at least leave them a letter. 😛