Forum Discussion
crinrict
2 years agoHero+
@iiPrimeRxses Is it stuck loading the game as such or when you try to load a save via resume ? Does it load if you choose load instead of resume ?
2 years ago
It stays stuck if I try to load it and if I try to resume
- crinrict2 years agoHero+@iiPrimeRxses can you start a new save ?
- 2 years ago@crinrict So like a new save starting from CAS? I tried that too but it doesn’t work. After I select the season and household it doesn’t load after.
- crinrict2 years agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. Be aware that your claimed event rewards will also be gone for the time being but you will get them back with your other things.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.
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