Forum Discussion

YFNRasheda's avatar
YFNRasheda
Rising Newcomer
3 months ago

Age Up Freezing

It's happened 3 times and I've even shut down and restarted my laptop but every time my toddlers try to age up all my sims freeze up but everything else is still going. I just can't click on anything to do any actions. If I try to save the game, it just keeps spinning. Spun for up to 20 minutes

4 Replies

  • Could you please provide the following information

    -  Are you using mods/cc in your game ? Please remove them and test without them if you do.

  • YFNRasheda's avatar
    YFNRasheda
    Rising Newcomer
    2 months ago

    Sorry, didn’t see this. I need to remove all of it or just what’s on the those sims?

  • crinrict's avatar
    crinrict
    Hero+
    2 months ago

    Hi YFNRasheda​ 

    Please follow these steps to test  your game on vanilla game with no mods/cc

    - Create a backup of your save game
    - Move your mods folder to the desktop
    - Delete the following files from your user folder.
      - localthumbcache
      - Any lastException Files
      - Any LastCrash files.
    - Test your save (you will loose all cc on the save but since you created a backup you can go back to that afterwards) and see if the same error occurs, then report back.