Whenever I try to go to the gallery, it says “no internet connection, cannot connect”. However, I am able to be in online mode on origin and my internet works on my browser. I’ve also tried deleting the thumbcache and if it connects for the split second, my gallery only shows red X’s before disconnecting again.
@SweFilBookworm I merged your post with the master thread on this. Please see first post for suggestions.
@everyone that hasn't been able to solve the issue with the suggestions on the first page: Could you please all DM me (contains personal info, will forward to CM) the following file:
\Documents\Electronic Arts\The Sims 4\ConnectionStatus.txt
Thank you for merging me, here is the file.
EDIT by Crinrict: Remove file. Sorry, wasn't aware it contains personal info. Forwarded the info
@SweFilBookworm Thank you. I forwarded this to EA.
Question though: What security software are you using ?
@crinrict Thank you for removing it for my privacy. I'm currently using Mcafee Anti-Virus I think.
