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Can you go through all the troubleshooting steps given in the first post of this thread.
@crinrictHere is what I am seeing after completing all of the steps in the thread, I was able to access the gallery right before the update now I cannot I just get this screen. Yes, my anti-virus is off and all other attempts have been made to correct the problem to no avail. I am guessing I should wait for the next update to see if the problem is corrected
- crinrict5 years agoHero+@pixies29 Unfortunately the virus scanner doesn't work currently. Was that a picture in that word file ? If so, you can just upload it to your post by clicking in the image icon in the icon bar of the post
- pixies295 years agoNew Rookie
@crinrictHere is the picture I was attempting to show
Edit By Crinrict: Added picture to post that was sent via PM
- crinrict5 years agoHero+
@pixies29 Sorry for the late reply. it's been crazy :D
Are you using only one anti virus ? It does look like something is blocking the connection.@BerylBast Merged your post with the master. See answers above and first page although you've already tried a lot, there might be more info.
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