[ARCHIVED] Gallery Issues
Gallery seems to be down, anyone else got this issue? ( Location Germany )
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Forum Discussion
SimQARobo
EA Staff
EA StaffHello @BerylBast @H0117_39 @pixies29
If you have this file \Documents\Electronic Arts\The Sims 4\ConnectionStatus.txt , can you send it to me through private message?
@SimQARobo I sent a private message to you as I also am having issues with accessing the online gallery.
Having problems connecting to the internet while in-game. Origin is connected (on-line). I restarted my router, uninstalled Origin, Repaired ALL SIMS 4 PACKS, Uninstalled Sims 4, Updated everything, Checked my firewall, checked my DSN, Reinstalled everything (Origin and Sims 4). Done practically everything to get online in the Sims 4 game. I just can't connect to the Gallery what so ever. Can anyone help me?
I am beginning to think that the New Game (Snow Escape) must be causing the problems. My game was working fine before the New upload. My game still says that it needs an internet connection to access but I have a connection since I am online.
- @urnat80 I am having this exact same problem and have also done all the above! Very frustrated because this has been going on for a few months now. Seems nobody will help.
- @lilzairagrace It may be something to do with your connection, which people here couldn't help with, without actually seeing your network settings.
- @lilzairagrace Did you try the ping thing ? Did that fail or not ?
Instructions here: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Gallery-Connection-Troubleshooting-Status-Online/m-p/9868142#M206998
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