Forum Discussion

snakesandwhales's avatar
snakesandwhales
Seasoned Newcomer
1 month ago

Old Saves Won't Load

Since the last update none of my old saves will load. The game will load to the main menu, I can select a household but when I try to play I get stuck on an indefinite loading screen. I can create a new game and play with those sims fine. I have tried turning off mods/cc and repairing the game and nothing has fixed it. 

2 Replies

  •  Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428

    Also: 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.