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Please try all suggestions on the first post.
I have tried much like my fellow simmers all of the troubleshooting steps and nothing is working. I really would love to buy some dlcs to expand my sims 4 experience but given the fact that the issue has not yet been resolved, I am reluctant. I have been very patient and understanding on all of this thus far, and I have had to deal with this issue for almost two weeks. I am at the point where I feel like I may never be capable of using the gallery ever again. On a personal note, I love my sims 4 games it has been a great escape for me since my mom tested positive with covid-19 all I am humbly asking is that it please be fixed so that I and my fellow simmers can enjoy our sims experience.
- 5 years ago
Updated the OS. Unfortunately still the same problem. I wasn't expecting much of a change to happen with an OS update, but you never know sometimes. I'm going to test the firewall one last time. See if that does anything. I'll update on the progress.
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