Forum Discussion

4 years ago

Solved

Are there legit offline versions of Sims 4 Packs?

Hello,

I have a question. But first some background story... I know that it is possible to buy Sims 4 packs from other online stores (other than Origin or Steam own stores).

I did it before and as far as I remember I always got a Product-Key (or Productcode) which I could redeem on Origin. Always worked fine.

A week ago I looked up if any online-stores might already have a discount on the latest Game Pack 'My Wedding Stories'. And I found one to my surprise.

I ordered it and in reply I got a generic E-Mail telling me that the version of the pack I ordered is (I quote):

" an offline edition, meaning that the game does not work online and you will not be able use its online features, whatever they may be, such as multi-player, share your game progress, customer support, updates, etc. through Steam, Origin, uPlay, Epic Games and other online services."

On second thought I tried to cancel the order - which the same e-Mail told me I still could if I wanted to (no problem they wrote) and I would be refunded.

Well it followed multiple e-Mails over a whole week - no refund...

However they tried to convince me that it is no problem that I could not use the Sims 4 Gallery (I could use other websites to download or upload builds and Sims) and that my other Packs would not be badly affected.

Now my question: Are there legit 'offline' versions of Sims 4 packs? I would think that they are pirated but maybe I'm wrong?

I'd still would not want such a game version! But I'm really curious because the person I e-mailed with was really persistent. But they also never sent me a download link so I hope I'll still get my refund... well if I get or not - I sure learned my lesson!

And a second question: would it be okay to name the shop to warn other Simmers? I could also attach one of these tedious e-mails if anyone is interested.

Hope everyone has a nice day ❤️

gameplay issue

xochiquetzl_xkvn
4 years ago
So.
" an offline edition, meaning that the game does not work online and you will not be able use its online features, whatever they may be, such as multi-player, share your game progress, customer support, updates, etc. through Steam, Origin, uPlay, Epic Games and other online services."
Yeahhhhhhhhhhh.
So, the Sims 4 is a single-user game, so there's no multi-player. "Share your game progress"? Uh, your game progress is a file that you can do whatever you want with, including popping it onto the file-sharing service of your choice.
But no support, updates, etc.? Yeah no that's YO HO HO AND A BOTTLE OF RUM! HOIST THE JOLLY ROGER MATE! AVAST YE VILLAINS!

4 Replies

xochiquetzl_xkvn
Seasoned Ace
4 years ago
So.
" an offline edition, meaning that the game does not work online and you will not be able use its online features, whatever they may be, such as multi-player, share your game progress, customer support, updates, etc. through Steam, Origin, uPlay, Epic Games and other online services."
Yeahhhhhhhhhhh.
So, the Sims 4 is a single-user game, so there's no multi-player. "Share your game progress"? Uh, your game progress is a file that you can do whatever you want with, including popping it onto the file-sharing service of your choice.
But no support, updates, etc.? Yeah no that's YO HO HO AND A BOTTLE OF RUM! HOIST THE JOLLY ROGER MATE! AVAST YE VILLAINS!
-x-Niyuar-x-
4 years ago
lol - yeah... I thought so too. on the website it said something about "offline" and "single-player only" but I kind of ignored that, thinking that "of course Sims 4 is a single-player game". still I regret that I did not be more cautious in the first place. I asked for I canlleation and a refund many times now - all I got back was always them explaining to me that Sims 4 is mostly an offline-game anyway and that I can use other websites instead od the official gallery. However their first e-mail stated:
"If you wish to cancel, it’s not a problem, please respond this email and let me know that you want to cancel, your payment will be refunded in full and order will be cancelled and game will not be emailed."
and I wrote 6 e-mails asking for a cancellation and refund as answers to their mails explaining to me that there was nothing wrong with the game pack - ignoring my wish to cancel. Then they stopped responding two days ago. So I filed a complain on paypal and now they responded with "Since you opened a case with paypal, we will no longer assist you, please do not reply this email unless the case is closed, thanks."
I'm just baffled. assist my a**
So if anyone ist interested the name of the company is JL Games
Even if the pack they sell is legit, their 'customer service' is really really bad. And I highly recommend not buying anything from them out of personal experience.
puzzlezaddict
Hero+
4 years ago
@-x-Niyuar-x- This particular vendor definitely sells cracked copies of various games. In the future, it's best to only buy from EA directly or from authorized third-party sellers:

https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/

Even unauthorized vendors that sell usable game codes, as in, ones you can register in Origin, will still occasionally sell a bad code that Origin then blocks. Given how cheap Sims 4 content is when on sale, it doesn't seem worth saving a little bit extra.
-x-Niyuar-x-
4 years ago
@puzzlezaddict yes, I keep that in mind in the future. Didn't know there was a listing. Thank You 🙂
as I wrote above. I certainly learned something from this experience