Forum Discussion
crinrict
10 months agoHero+
did you try a new user folder yet ?
Does it just happen on this lot or on other too ?
YourHomieGnomie
10 months agoSeasoned Newcomer
I have not but will! And yes, it is still happening even when travelling to other lots.
- crinrict10 months agoHero+
yeah, I would test a new user folder then.
- YourHomieGnomie10 months agoSeasoned Newcomer
Can you walk me through that or point me in the direction of where to find instructions?
- crinrict10 months agoHero+
Try the following
- Close the game
- Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
- Repair the game
- Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry.
- Start a new save game
- Check if you still have the error
- Report back with your results for further steps on how to get your stuff back.