Forum Discussion

bi4uw0sk3vhf's avatar
bi4uw0sk3vhf
Rising Newcomer
27 days ago

My game is broken, EVERYTHING is gone

Recently my game is just broken, i build houses and create entire households but when i try to load in, it shows an error and EVERYTHING is gone. Even the stuff i uploaded in my gallery! No matter how often i reinstall the game and try making new slots, nothing works...

7 Replies

  • bi4uw0sk3vhf's avatar
    bi4uw0sk3vhf
    Rising Newcomer
    25 days ago

    I'm playing  on EA PC (is thats what you meant)

    It basically says som eting like "ERROR! Cant be loaded, try to restart your game. gsjghaszu8798q2üäSÖLÖL#ä##+#"

    The signs and random numbers´and letters are in there too. This happens when i try to load into a slot (after placing the sims in the house for example)

  • Same issue here and have tried all the things. The game is basically unplayable. 

  • Thankful0212's avatar
    Thankful0212
    New Traveler
    18 days ago

    I haven’t played since. Was going to try to play tomorrow and I’m sure it will give me the message again. And I will screenshot it. Yes I use mods but I already did the remove all the mods and cc thing and it still does this error. 

  • crinrict's avatar
    crinrict
    Hero+
    18 days ago

    Hi Thankful0212​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.
    •  

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.