My game is broken, EVERYTHING is gone

Hi bi4uw0sk3vhf​ 

which platform are you playing on ?

What's the error you're getting ?

I'm playing  on EA PC (is thats what you meant)

It basically says som eting like "ERROR! Cant be loaded, try to restart your game. gsjghaszu8798q2üäSÖLÖL#ä##+#"

The signs and random numbers´and letters are in there too. This happens when i try to load into a slot (after placing the sims in the house for example)

Same issue here and have tried all the things. The game is basically unplayable. 

HI bi4uw0sk3vhf​ Thankful0212​ 

could you guys post a screenshot ?

Are you using mods/cc ?

I haven’t played since. Was going to try to play tomorrow and I’m sure it will give me the message again. And I will screenshot it. Yes I use mods but I already did the remove all the mods and cc thing and it still does this error. 

Hi Thankful0212​ 

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

• Delete the ones you have
• Trigger the error again
• Check if new ones are created
• If that is the case, please copy/paste the content here. You can open the file with any text editor.
•  

Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

This is with mods installed but I previously had them removed and was receiving the same error message.

<?xml version="1.0" ?><root>

<report><version>2</version><sessionid>fc6b13185dc51ea06a09106f</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-05-16 19:51:34</createtime><buildsignature>Local.Unknown.Unknown.1.124.55.1030-1.200.000.708.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1130</categoryid><desyncid>fc6b13185dc51ea06a09106f</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x2a1d81e6' (KeyError: 'Object not found: 0x2a1d81e6')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v60\injector.py", line 26, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v60\zone_spin.py", line 100, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 612, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1881, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 924, in on_update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1076, in on_all_sims_spawned&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 274, in start_milestone_tracker&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 733, in _activate_available_milestones&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 565, in activate_milestone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 315, in process_evaluation&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1225, in send_all_milestones_update_to_client&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1130, in _get_milestone_update_msg&#13;&#10;KeyError: 'Object not found: 0x2a1d81e6'rtim=0&#13;&#10;Client Session Time: 29.69&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,700,0,6213&#13; &#10;Modded: True&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU 27.21.14.6262, GUID: EE6EEC59-E742-11EF-8E37-088FC31E9209&#13; &#10;</desyncdata></report>

</root>