Forum Discussion
@kyliepritch97 Please try playing in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. (You'll be asked to answer some security questions instead.) You won't need to reinstall the game; it should already be playable. Let me know which issues show up in this account.
I did as you said and it’s still the same problem build mode doesn’t work neither does CAS
- lananinicole1 year agoSeasoned Newcomer
I have been dealing with a similar issue. In CAS for me, the traits aren't there. Literally, gone. I can't click around where the traits would be and if I hit the randomize button I still can't see any traits.
- puzzlezaddict1 year agoHero+
@kyliepritch97 Please do a clean uninstall and reinstall of Sims 4 and the EA App, as described here:
@lananinicole If you use mods, please post in this thread:
If the problem happens without mods or custom content, please post here:
https://answers.ea.com/t5/Bug-Reports/Unable-to-select-traits-in-CAS/m-p/13898994
@caitlinhageni Please test in a clean user folder, as I described in post 2, and let me know which problems are still present.