Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.77.131.1230
What expansions, game packs, and stuff packs do you have installed? City Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats & Dogs, Get Together, Get to Work, Realm of Magic, Jungle Adventure, Parenthood, Vampires, Outdoor Retreat, Spa Day, Nifty Knitting, Tiny Living, Laundry Day, Toddler Stuff, Bowling Night, Backyard, Vintage Glamour, Kids Room, Movie Hangout, Romantic Garden, Luxury Party, Perfect Patio, Moschino
Steps: How can we find the bug ourselves? Try to purchase a sims4 bundle
What happens when the bug occurs? When I try to purchase a sims4 bundle I see a message saying "Bundling not available: You're quite the collector! Because you own so much content for The Sims 4 already, we can't create a totally new bundle for you at this time. Please check out our individual packs to grab something new." I see this even though I am missing at least 1 of each of the expansion, game, and stuff packs that can be bundled.
What do you expect to see? I expect to be able to purchase cottage living as a bundle with a game and stuff pack.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I'm not sure if this is because the pack just came out but as far as I know I should be able to purchase a sims4 bundle as long as I am missing at least 1 of the expansion, game, and stuff packs available to purchase (which I am). I have attempted to purchase a bundle from both the origin launcher as well as the origin website and neither has worked for me.
@LeanneShiloh Where did you send this? I haven't been able to come in contact with any support
- 5 years ago
@leedlsims That post from @LeanneShiloh is a bug report submitted typically to this forum: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs , but since this is not a bug but is a topic/concern relevant to this discussion, a champion of the community moved it to this discussion forum and this thread you created.
- 5 years ago
Sorry leedlsims, I posted this as a bug report but it seems it may be an intentional decision by EA? Regardless I hope it is resolved/allowed soon! 🙂