Forum Discussion

New Rookie

5 years ago

Solved

[BY DESIGN] Glass from windows and doors becomes white when far away from it

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.73.48.1030 What...

gameplay issue

EA_Solaire
3 years ago
Hey all,

This thread has been closed as this is currently functioning as designed by The Sims team.

If you feel this was in error, please create a new thread here with as much information as you can provide. Thank you!

Bluebellflora

Hero+

5 years ago

@HyperJSTA

Please put all settings up to the highest possible and see if it still happens. I cannot reproduce in my game.

HyperJSTA

New Rookie

5 years ago

@BluebellfloraIt is still happening on the highest settings for me.
The Lofty Arched window from Moschino is the only window that isn't affected by the issue on this wall, I know it because I can see the pattern of the wallpaper behind it. The glass from the other windows either became white or gray from a distance.

Bluebellflora
Hero+
5 years ago
@HyperJSTA

Thanks and how strange. Maybe it's your GPU. We need someone to test with the exact same one.

This is mine:

Options:
- HyperJSTA
  New Rookie
  5 years ago
  @Bluebellflora Yeah, maybe it's my GPU. I'm currently installing the game on my laptop to see if the issue is on it too. I will also ask friends who play the game.
- HyperJSTA
  New Rookie
  5 years ago
  @Bluebellflora My issue could be happening only on AMD GPUs, I tested on my laptop with an AMD GPU on max settings and the glass from most windows turns white or gray just like on my desktop PC.
  Here's a screenshot of my laptop:
  I asked a friend who got a laptop with an Nvidia GPU and it the issue is not happening on her laptop
  Here's a screenshot she sent me:
  - Bluebellflora
    Hero+
    5 years ago
    @HyperJSTA
    
    I have AMD GPUs on both machines I tested on but they are Macs so completely different setup.