I play on my PlayStation 5 and the new event is not letting me claim anything. On the home event screen it says next reward in 4 days 19 hours and then on the gameplay screen it says please wait and try again as the gnomes try to fix the failure. Is anyone else having this same issue? I’ve been waiting and have been sooo excited for this event to come out 😭 Anything helps!!
Edit By crinrict: Adjusted Title
lminor2001 There is a thread on this, but it is for PC. You may want to check if any of the suggestions there are useful to you? Lady Bridgerton event not registering log-ins | EA Forums - 13402890
You may want to see if there is any console-specific equivalent you can try and check in the console area of the forum: https://forums.ea.com/category/the-sims-4-en/discussions/the-sims-4-technical-issues-consoles-en
Hi lminor2001
that's a fairly common message for console unfortunately. Seems to occur for a lot of the events. Did you have any issues in the past ?
Since you're on Console, I'm not sure how to help tbh.
That’s actually the same message I had on Mac, which I fixed by restarting the EA App. That fix doesn’t really apply directly for console, unfortunately. Maybe just restarting the PlayStation, or logging out and back in to the EA account?
I’m having the same exact issue on my Xbox but I haven’t figured out how to fix it. If it’s a bug with consoles in general it might take a while😭
