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HyperJSTA's avatar
HyperJSTA
New Rookie
5 years ago
Solved

[BY DESIGN] Glass from windows and doors becomes white when far away from it

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.73.48.1030 What...
gameplay issue
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This thread has been closed as this is currently functioning as designed by The Sims team.

    If you feel this was in error, please create a new thread here with as much information as you can provide. Thank you!  

Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

@HyperJSTA 

Thanks and how strange. Maybe it's your GPU. We need someone to test with the exact same one.

This is mine:

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HyperJSTA's avatar
HyperJSTA
New Rookie
5 years ago

@Bluebellflora My issue could be happening only on AMD GPUs, I tested on my laptop with an AMD GPU on max settings and the glass from most windows turns white or gray just like on my desktop PC.

Here's a screenshot of my laptop:

I asked a friend who got a laptop with an Nvidia GPU and it the issue is not happening on her laptop
Here's a screenshot she sent me:

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @HyperJSTA

    I have AMD GPUs on both machines I tested on but they are Macs so completely different setup.
    • HyperJSTA's avatar
      HyperJSTA
      New Rookie
      5 years ago
      @Bluebellflora Oh ok, my desktop PC and laptop both got Windows 10, I don't have a Mac. I will ask more people if the issue happens to them later, hopefully we will find the cause of the problem.

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