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zoe47's avatar
zoe47
5 years ago
Solved

Can no longer create open stairwell to basement level outdoors

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? whatever the most cur...
gameplay issue
  • DonroaAkashu's avatar
    DonroaAkashu
    5 years ago

    @zoe47  Good. 

    When I click on the ground with the sledgehammer to delete the tiles I get the same message; but the way to remove the 'ceiling'/ground tiles is by first clicking on the area above the basement, then clicking the yellow line that appears, which will give the option to: Remove Ceiling. If I choose that, the ground tiles disappear. Does that not work for you?



    EDIT: Just read your reply - so does that mean that it works now?

    What exactly was the method you tried before? A screenshot of the error would be good, in case it actually is an issue.

DonroaAkashu's avatar
DonroaAkashu
Seasoned Ace
5 years ago

@zoe47  Good. 

When I click on the ground with the sledgehammer to delete the tiles I get the same message; but the way to remove the 'ceiling'/ground tiles is by first clicking on the area above the basement, then clicking the yellow line that appears, which will give the option to: Remove Ceiling. If I choose that, the ground tiles disappear. Does that not work for you?



EDIT: Just read your reply - so does that mean that it works now?

What exactly was the method you tried before? A screenshot of the error would be good, in case it actually is an issue.

zoe47's avatar
zoe47
5 years ago

Yes, what you described above and screenshotted (removing the basement ceiling) is what I did that worked eventually. I had tried that method too before restarting my game, and it didn't work then. It did work after the restart. Thanks again!

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