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23a8afb5b5e897b4's avatar
23a8afb5b5e897b4
New Novice
3 months ago

Can't load any legacy family households in any neighborhood

I've been having this problem since April and I'm really getting fed up with it. I'm playing on an old Windows Yoga laptop through Steam and with Windows 10. I use this laptop exclusively for Sims no...
advice
cc or mods removed
pc
crinrict's avatar
crinrict
Hero+
3 months ago

Hi 23a8afb5b5e897b4​ 

Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.


Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

EDIT: Merged your post.

23a8afb5b5e897b4's avatar
23a8afb5b5e897b4
New Novice
3 months ago

Hi! I just went in and deleted the preexisting LastException files, tried to load the family, then tried again once it jumped me to the map. Once I crashed the game, I refreshed the folder but no new LE files were generated.

  • crinrict's avatar
    crinrict
    Hero+
    3 months ago

     

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

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