Code error 107:77dd1fbb:75ac7e85

Hello,
For the past three weeks, I've been unable to play sims due to a technical problem. The message displays “Loading error. Error code: . We recommend that you restart the game.”
I did it, I even deleted all my cc mods, deleted the game, reinstalled, repaired...nothing to do, it still doesn't work and the message reappears every time.

Is there a solution?
Thanks