Could not locate this item
I don't know what had happened and why it happened. I was adding a lot into Sulani from my gallery, then I made a few changes to the lot. I tried to save the new improved lot into my gallery but it d...
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I don't know if this link works but let me know what happens.
https://drive.google.com/file/d/1QueQ6jgb54DUFDH4aNbABS1Ns3dVZ-cQ/view?usp=sharing
@CharmB789 We tried adding these tray files and could not get the lot to come up correctly. It appears to be corrupted. Could you please try the following:
- Close your game.
- Move your 'The Sims 4' folder [Documents > Electronic Arts > The Sims 4] to your desktop (save it for reference, as it contains your saves and tray folder, see my previous post for the use and importance of these files).
- Start the game and it will create a new, clean 'The Sims 4' folder folder. Close the game.
- Copy the 'saves' folder in your old 'The Sims 4' folder and use it to replace the 'saves' folder in the new 'The Sims 4' folder that was created.
- Then please load a save that contains the lot and see if you can enter the lot and save it properly to the library.
Hi, I did the steps below except of having to create a new save and then replace it with my old save. Also, none of my saves has the broken lot. It's only in the library and not in the world.
@CharmB789 Oh. Thank you for letting us know. Unfortunately, if the only copy of the lot is the one in your library that you sent the tray files for, since at least one of the tray files is corrupted in that grouping of files needed to correctly save the lot information to the library, I'm afraid this copy will not be useful to you. You said that the lot was a remodel/reno of another build? Perhaps it you could try downloading the original home and placing it on a different lot and doing renovations that don't include whatever CC you had used on the lot with the issue? It would also be a good idea to check for updates to your CC as they may come out (now or in the future) following the recent game update/patch.
I could go back to the original home but I edited a lot of the home so it would be hard to start over. I only have the one without the CC.
Is there anything that can be done?
@CharmB789 I'm at a loss for any way you can recover the modified lot. Redoing the renovations without using the CC that may have caused the issue is the only way I see. Sorry. You may want to keep a few versions of the renovations saved into the library at different stages of completion until you are sure all has saved well when done and the issue has not re-occurred.
I can figure out other ways to fix these problems of both the broken lot and backing up these files after all. So thanks anyway for all your help.
@CharmB789 You are very welcome. It's unfortunate there was not a fix, but sometimes it's still important to make sure there isn't a fix before going through the work to re-do something! Anyway, I hope the process goes smoothly for you. Happy simming! 🙂
