Forum Discussion

Rising Traveler

2 months ago

Solved

[CURRENT ISSUE] Server Error whenever I'm upload to my personal gallery

This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do ...

the gallery

TheSimsDirect
2 months ago
Marking as solution for visibility only! This issue is still under investigation.

Hello again.

For anyone encountering this issue, can you share:

Dxdiag

A video of the upload attempt, with the error appearing. (If you're able to capture a video)

justineheart

Seasoned Newcomer

5 days ago

This is my "solution", because I've come to realize it's not even a problem (at least not for me): I've had the error message pop up since February every time I try to save a lot to my gallery. However, the lot is still being saved despite the message! The reason I noticed this was because I let the message stay open so that I could copy it word for word when reporting it to the forum (which I didn't end up doing). Then all of the sudden the green pop up window showed up in the background, telling me the save was complete. After that I clicked "ok" in the error pop up, and my lot could be found in my saves! I get the error message each time, but all of my lots gets saved despite it - as long as I don't click on the pop up while it's saving.

The error message is quite misleading though, so this needs to be fixed regardless. But I recommend everyone who's facing this bug to just let the error message stay open and see if that helps!