Forum Discussion

SimlishVibes's avatar
SimlishVibes
New Vanguard
7 months ago
Solved

Discovery quests not working with Reaper Reward event?

Product: The Sims 4
Platform: PC
Which language are you playing the game in? English
How often does the bug occur? 100%
What is your current game version number? The latest version
What expansions, game packs, and stuff packs do you have installed? All packs bar a few kits.
Steps: How can we find the bug ourselves? Delete the EA folder and start a new game and the discovery quests don't pop up.
What happens when the bug occurs? The discovery quests don't pop up.
What do you expect to see? For the discovery quests to pop up.
Have you installed any customization with the game, e.g. Custom Content or Mods? No
Did this issue appear after a specific patch or change you made to your system? No

The discovery quests aren't working? I have a brand new The Sims 4 game installed on a new laptop with a brand new EA folder generated and the discovery quests don't enable, even after resetting the discovery quests.

The guidance system does work though.

Is anyone else experiencing this problem and should a reset of the discovery quests mean they pop up as they don't?

Thanks! 

  • Hi @ShadowBramble,

    Discovery quests are on hold while you have active Event quests. Once you complete your Event quests you'll start getting Discovery quests again.

    If you were already on a Discovery quest at the start of the event you'll be able to complete it, but you'll need to finish the Event quests to get the next Discovery quest.

8 Replies

  • @ShadowBramble Did you do the event at all ?

    I can see them conflicting with each other so maybe discovery quests have been turned of

    Could you please fill out the template ?

    Product: The Sims 4
    Platform:
    Which language are you playing the game in? 
    How often does the bug occur? 
    What is your current game version number? 
    What expansions, game packs, and stuff packs do you have installed? 
    Steps: How can we find the bug ourselves? 
    What happens when the bug occurs? 
    What do you expect to see? 
    Have you installed any customization with the game, e.g. Custom Content or Mods?
    Did this issue appear after a specific patch or change you made to your system? 

    The bug template is sometimes not being displayed due to high traffic.

  • SimlishVibes's avatar
    SimlishVibes
    New Vanguard
    7 months ago

    @crinrict wrote:

    @ShadowBrambleDid you do the event at all ?

    I can see them conflicting with each other so maybe discovery quests have been turned of

    Could you please fill out the template ?

    Product: The Sims 4
    Platform:
    Which language are you playing the game in? 
    How often does the bug occur? 
    What is your current game version number? 
    What expansions, game packs, and stuff packs do you have installed? 
    Steps: How can we find the bug ourselves? 
    What happens when the bug occurs? 
    What do you expect to see? 
    Have you installed any customization with the game, e.g. Custom Content or Mods?
    Did this issue appear after a specific patch or change you made to your system? 

    The bug template is sometimes not being displayed due to high traffic.


    Thank you, sorry, the template didn't show.

    I have tried resetting the discovery quests and nothing worked there either. I think they may have been disabled.

    I am now having the same issue as others are having on the other thread - https://answers.ea.com/t5/Bug-Reports/POSSIBLY-MOD-RELATED-Reaper-s-Rewards-GUI-not-showing-tasks/m-p/14084519/highlight/false#M294735 where the reaper award events show as blank.

    Product: The Sims 4
    Platform: PC
    Which language are you playing the game in? English
    How often does the bug occur? 100%
    What is your current game version number? The latest version
    What expansions, game packs, and stuff packs do you have installed? All packs bar a few kits.
    Steps: How can we find the bug ourselves? Delete the EA folder and start a new game and the discovery quests don't pop up.
    What happens when the bug occurs? The discovery quests don't pop up.
    What do you expect to see? For the discovery quests to pop up.
    Have you installed any customization with the game, e.g. Custom Content or Mods? No
    Did this issue appear after a specific patch or change you made to your system? No

  • crinrict's avatar
    crinrict
    Hero+
    7 months ago
    @ShadowBramble Thanks. Maybe they are connected. I've finished the quest with no issues but bit swamped right now to check the quests (I usually have them turned off)
  • SimlishVibes's avatar
    SimlishVibes
    New Vanguard
    7 months ago

    @crinrict wrote:
    @ShadowBrambleThanks. Maybe they are connected. I've finished the quest with no issues but bit swamped right now to check the quests (I usually have them turned off)

    Thank you, if you get a chance to check I would super appreciate it. I worry about things not working and whether it's me, but no worries. Thanks again! 

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    7 months ago
    Hi @ShadowBramble,

    Discovery quests are on hold while you have active Event quests. Once you complete your Event quests you'll start getting Discovery quests again.

    If you were already on a Discovery quest at the start of the event you'll be able to complete it, but you'll need to finish the Event quests to get the next Discovery quest.
  • SimlishVibes's avatar
    SimlishVibes
    New Vanguard
    7 months ago

    @EA_Cade wrote:
    Hi @ShadowBramble,

    Discovery quests are on hold while you have active Event quests. Once you complete your Event quests you'll start getting Discovery quests again.

    If you were already on a Discovery quest at the start of the event you'll be able to complete it, but you'll need to finish the Event quests to get the next Discovery quest.

    Hi @EA_Cade that makes sense, thank you. I have been resetting the discovery quests options so many times.

  • I am having a similar issue. However, I was able to start the event. I got off the game for about 1 hr and then returned to the same save to do more on the event. When I loaded back in the save, I had the neighborhood brawl event. I ended that event and still the Reapers Reward Event was still not available. I see the Grim icon to the left of the screen, but there are no tasks to complete. I no longer have the option to ask about ambrosia or research ambrosia. Anything related to the event is nowhere to be found any longer. 

  • msarrowette's avatar
    msarrowette
    New Rookie
    7 months ago
    @EA_Cade I started a brand new save for the Reaper Rewards event, playing on my laptop (which, for the record, has never had any mods added, and has only just had the game loaded). As you mention, I saw no Discovery quests during the RR event, but went into CAS and was instantly bombarded with several of them when I came out again. Shortly after that I noticed that the Reaper Rewards event plumbob for my incomplete task had disappeared, so I guess the quests kicked in again as soon as that vanished.

    So that's actually "you'll need to finish or have the event quests vanish" in order to see more of the normal ones.

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