Forum Discussion

ashleypopay's avatar
2 years ago

DLC from EA Play in steam

Hi, I originally purchased the Sims 4 on Origin, which has now been transferred over to EA Play. I am now hoping to play the game in Steam, due to the controller compatibility. However, none of the DLC I have purchased via Origin/EA Play is showing up on Steam. Do purchased DLC’s transfer to Steam? Thank you!

4 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @ashleypopay 

    EA Play is a subscription service. Are you saying you originally subscribed to EA Play on Origin and now have it on the EA App? If so no DLC you got thru your EA Play subscription will be available on Steam.

    If on the other hand you wrote EA Play by mistake and meant the EA App then make sure that you have linked your Steam account to the EA account where you have the DLC.

  • @jpkarlsen Hi, thanks for the response. Apologies, you’re right and I meant the EA App, I haven’t subscribed to EA Play! I have linked my EA and Steam accounts but when I open the Sims 4 launcher via steam, it says I have the expansion packs, but when I try to play it says the expansion packs are required. When I look them up on the Steam app it asks me to buy them again. So I don’t think they have transferred over properly! Thank you
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @ashleypopay  Linking accounts doesn't make EA App-owned packs appear in your Steam library.  You'd still need to download those packs from the EA App, and their data will go into the program files for the Steam install and allow those packs to load in-game.  Just make sure you're not downloading a second copy of the base game, or those packs may install into that second copy and not into your Steam install.

    If the EA App thinks your packs are installed but they're not loading in-game, please see the first post of this thread:

    https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-DLC-shows-as-installed-won-t-load-in-game/m-p/12416260#M250021