The "new" rules that were put out in July regarding mods and custom content. I am confused and reached out, but no one really gave me an answer, so I wanted to reach out on here and ask. Creators are not allowed to permanently charge for their content anymore. They are still allowed to do early access though. But how long are they supposed to keep their content under early access only? Like I go to some patreon pages, and they have custom content locked under a paywall all the way back to the middle of 2021. So, I am trying to figure out what the gray area is. Any help for me to understand these rules better would be much appreciated. Thank you in advance!

Hey all, There is no specific timeline for "Early Access" periods available, we review these on a case by case basis. If you run across something you feel isn't right, please let us know by reporting it via the steps in the article here.

early access on custom content | EA Forums

14 Replies

rpgt1utc4q7n
3 years ago
I've seen some CC creators do the same. It's not like they're inactive or what, I've seen them posting new CC and most of them are still not following EA's new policy. For instance, Bergdorfverse and Beckysims are still putting their CCs behind a permanent paywall. I also have tried reporting this to EA by directly filing a report on their website, but their customer service is no help. It has been a few weeks and CC creators like them are still not complying with EA's policy.
EA_Cade
Community Manager
3 years ago
Hey all,

There is no specific timeline for "Early Access" periods available, we review these on a case by case basis.

If you run across something you feel isn't right, please let us know by reporting it via the steps in the article here.
ratboy81
3 years ago
Does anybody have a clue how long early access mods are being allowed with the new update to the mods policy? All it says is that it's allowed for a "reasonable amount of time" but does that even mean? A week? A month? A year? I want an answer. I've seen multiple mods that have been in early access since before the update.
siirysiir
Seasoned Ace
3 years ago
@ratboy81 I think about a month is the maximum that would be tolerated. And I agree! That's a good amount for the supporters to have exclusive access and enough incentive to support a creator you really like.
ratboy81
3 years ago
@EA_Cade I reported mod authors a week ago and they still have mods from months ago behind paywalls.
puzzlezaddict
Hero+
3 years ago
@ratboy81 Please use the method of reporting listed in this post, if you haven't already:

https://answers.ea.com/t5/General-Discussion-Feedback/Sims-4-creator-refusing-to-release-content/m-p/11934544#M66933

And keep in mind that this process can move slowly, when it moves at all.

For anyone else with the same issue, please read that post as well.
ratboy81
3 years ago
@puzzlezaddict "Please use the method of reporting listed in this post, if you haven't already" I did.
brattsavior
3 years ago
im wondering if cc creators would be in violation of EA's statement if they
1. are still charging for cc with NO early access
2. have not released previous cc from paywalls that are at least 3months to 1-2 years old
i recently became a pc player for sims & i was very excited to finally use cc! its very disappointing when i see cc from 2021 or 2020 and it hasn't been released to the public yet ☹️
brattsavior
3 years ago
furthermore if one of these is in violation, is there way to give EA their information to contact them & update them on their policy so they can release the cc.
crinrict
Hero+
3 years ago
@brattsavior I merged your post with a thread on the topic. See Link in the solution post if you want to report someone.