Forum Discussion

GeronimoTiger's avatar
6 months ago

Error code when loading game

Hello, whenever I try to load into my current household I get the error " The game failed to load. Error code: 117:6b866:d939e59. It is recommended that you relaunch the game." However I have tried relaunching the game and the error continues. 

If context helps, my Sim had just died and I had chosen to rebirth them as the child of Vladislaus Straud as I had him set to become the caregiver of their infant. When I loaded in I saw that the infant was not in the household, so I left to manage worlds to see if I could find her in manage households. I could not find her so attempted to load back into the house hold when I got this error. Loading into other households works, just not this one.

3 Replies

  • Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please upload them to a new post in this thread.

    Please either create a .rar file to upload or copy/paste the content into your post.

    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.