Forum Discussion

AnakaliaEvelyne's avatar
AnakaliaEvelyne
Seasoned Newcomer
9 days ago

Error Code

I loaded my game to continue building and when I clicked on the house and returned to the lot my house was gone even though I saw it on the map. I then went to click on a home I have been playing only to be brought back to the screen where I choose which location to live in such as the city, country, etc. I repaired and reinstalled Sims 4. The same thing kept happening. Next, I took out ALL my mods. Went into play and an Error Code popped up saying I need to restart my game. The Error Code is 110:4372d31d:efdc588b. I have relaunched my game multiple times over the past 3 days and done everything I can think of to fix this problem.

1 Reply

  • Hi AnakaliaEvelyne​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.